South County Lexus

I went in for a part for my GS 300, purchased the part and realized it was much more difficult to install that I thought. I spoke to a service person out side and said he would help me out. I was so great and realized it was much more difficult to install that I thought. I spoke to a service person out side and said he would help me out. I was so greatful that he was able to take care of me in such short notice. After having such a bad day it was nice to have some thing good happen. More

Great Service as usual. Drew was especially helpful. No problem getting a loaner car. Pick -up and drop-off is always quick and easy. The service people here are really there to be of service. When complet problem getting a loaner car. Pick -up and drop-off is always quick and easy. The service people here are really there to be of service. When completed, your car is always washed amd ready to go when you are. An excellent dealership. More

I have purchased two vehicles form this dealership. Mark Brownell is an exceptional service technician. Not only is he customer focused, but he is proactive about helping me keep my car in the best possibl Brownell is an exceptional service technician. Not only is he customer focused, but he is proactive about helping me keep my car in the best possible operating condition. He doesn't recommend actions/items just to pad the profits of the dealership -- he truly takes the time and makes the effort to explain what is needed and then provide options to make things cost effective. A loaner car is always ready with minimal driveway wait time. My car is always returned washed and cleaned inside and out. It is always ready at the time promised -- but usually before that time. Mark greets me with a "can do" attitude and smile and even helps me load my items into the loaner car. I would highly recommend this dealership -- and Mark -- to all. More

Excellent Service! Everything was taken care of the first time. I would recommend South County Lexus at Mission Viejo to anyone that wants to be treated right – the first time. From pricing to service to wor time. I would recommend South County Lexus at Mission Viejo to anyone that wants to be treated right – the first time. From pricing to service to workmanship – they know how to take care of your vehicle, but most importantly the client. Thank you South County Lexus for continuing to take care of me and my Lexus. More

My car had two service warning lights on, so I drove in to the service. The service man, Ronnie was available upon my arriving and understood what I was explaining. I got a call in that afternoon from to the service. The service man, Ronnie was available upon my arriving and understood what I was explaining. I got a call in that afternoon from Ronnie and explained to me what were the problems and their costs. He was sincere and his offer was reasonable. He rendered me the trust I need. More