South County Lexus
Mission Viejo, CA
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Mousa Dalla was very cooperative and very clear with all details of the car. Very hard worker person. He explains every single detail of the car and discusses all other car options available at that time th details of the car. Very hard worker person. He explains every single detail of the car and discusses all other car options available at that time that help us to compare between them and choose the right car suited our needs and expectations. I'm very satisfied with my car and the service that I got in that dealer. More
They overcame some difficult computer problems when installing the update to my GPS. They also had to ignore advice from Lexus US of how to fix my glove box. The update to my GPS required them to inst installing the update to my GPS. They also had to ignore advice from Lexus US of how to fix my glove box. The update to my GPS required them to install and reinstall 7 times and each time it took an hour. Because of the inconvenience they included a free upgrade to my CD player that allowed me to download discs to the hard drive and each track include the name of the artist, and the name of the song. My glove box was popping open and they ordered a new one. Lexus US told them that the old when needed to be adjusted. This did not work and they installed the new glove box under warranty. It fixed the problem. More
Moussa is a dedicated sales person with having in mind customer good relationship and interest. I wasn't sure to buy Lexus RX350, but Moussa convince me 100%. He explain all about the car show us several customer good relationship and interest. I wasn't sure to buy Lexus RX350, but Moussa convince me 100%. He explain all about the car show us several models and continue follow-up for satisfaction. I recommend Moussa as one of the best sales person. More
Truly an outstanding car purchasing experience. Everyone was very friendly and helpful. The dealership is beautiful. Even the area where the mechanics work is very clean. The dealership also offers cold bot was very friendly and helpful. The dealership is beautiful. Even the area where the mechanics work is very clean. The dealership also offers cold bottled water, hot chocolate and several varieties of coffee. I highly recommend South County Lexus to anyone looking to get a car! More
It was truly a "December To Remember!!" We bought a new RX350 and our salesman, Franco, was great to work with. We felt our deal was very fair, so we added the chrome wheels and we are so glad we did, they RX350 and our salesman, Franco, was great to work with. We felt our deal was very fair, so we added the chrome wheels and we are so glad we did, they really make our car look even better. The customer service in the service department when I came back to have the chrome wheels installed was terrific. If you are looking for a Lexus, I strongly recommend South County Lexus. We live closer to another Lexus dealer in OC, but the drive down to South County was well worth it. The customer service was much better at South County than at our local Lexus dealer. More
Great Service!! We were well taken care of. Our car was serviced professionally and all promises were met. We are grateful to now have a place we can trust to take our automobiles. They provided us with serviced professionally and all promises were met. We are grateful to now have a place we can trust to take our automobiles. They provided us with a loaner car immediately. The Dealership is beautiful and the employees were all very friendly and accomodating. Thank you! More
Sandi Butler is my service representative at South County Lexus, and my rating is based on my experience with her. I have never seen Sandi without a smile, she always conducts herself in a professional mann Lexus, and my rating is based on my experience with her. I have never seen Sandi without a smile, she always conducts herself in a professional manner, and she always makes sure that my car is serviced to my specifications in the most economical way. I recommend her without hesistation, and if the rest of the staff at South County Lexus is like her, I recommend this dealership as well. Deanna Petrucco More
Mark has always been honest and fair to me and my family he gives me,all his attention and I really feel lucky to have him as my service rep . He is the main reason I come here.I will be needing a new car s he gives me,all his attention and I really feel lucky to have him as my service rep . He is the main reason I come here.I will be needing a new car soon as mine is approaching 100k . In I will buy from south county and continue to have mark take care of it More
My experience with this dealership has always been very satisfying. All personnel are very courteous and exhibit friendliness. Drew has been exceptionally good in taking care of my business. He has been ve satisfying. All personnel are very courteous and exhibit friendliness. Drew has been exceptionally good in taking care of my business. He has been very prompt in responding. I will be glad to continue my relationship with this dealership. More
I visited the dealership to remedy a "noise" my 2009 ES 350 was making after my own self diagnosis failed. I pulled my car to the service entrance and was geeted warmly and explained my problem. To my ast 350 was making after my own self diagnosis failed. I pulled my car to the service entrance and was geeted warmly and explained my problem. To my astonishment the service advisor identified the problem within seconds. He explained what was to happen next and the timeline. He and the dealership met and exceeded my expectations. I will recommend this dealership to all my friends! Keep up the good work. More