
South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,779 reviews
I am always so impressed with the Outstanding efforts of the team at South County Lexus @ Mission Viejo. I very much appreciate Daniel in Parts Dept who made a great effort to order & receive in one day the the team at South County Lexus @ Mission Viejo. I very much appreciate Daniel in Parts Dept who made a great effort to order & receive in one day the specific tires I wanted since they were not carried in stock. I very much trust the advice of Ron Broussard in service who always makes sure your car is serviced, washed & ready as soon as possible. The Service Techs are great as I always drive away feeling confident that my car received complete service check & is in perfect condition & very reliable. I absolutely recommend South County Lexus @ Mission Viejo for all of your Lexus needs from Sales to Service. Thanks again for everything. P.S. I notice the loaner cars on the road with your name on the back windshield (great advertising) and think "now, there's another intelligent Lexus owner who takes their car the right place." :) More
Ronnie was able to get our minor repair done while we waited, saving us an extra trip to pick up the car later. When he learned that we had a tight schedule he said "No problem. I'll get it taken care of waited, saving us an extra trip to pick up the car later. When he learned that we had a tight schedule he said "No problem. I'll get it taken care of right away" and he did. More
I have purchased 7 cars from dealerships in the past 10 years, and this was, BY FAR, the best car-buying experience I've ever had. Tom Cruz was excellent! Great price and amazing staff! I will definitely p years, and this was, BY FAR, the best car-buying experience I've ever had. Tom Cruz was excellent! Great price and amazing staff! I will definitely purchase my next Lexus from South County Lexus. More
Terry was an excellent advisor. Dealerships sometimes get a reputation for always trying to add on services to make a profit. My car was undergoing a recall item and Terry suggested that to do an additional a reputation for always trying to add on services to make a profit. My car was undergoing a recall item and Terry suggested that to do an additional service while the car was being worked on. But this time, that service saved me money on Labor costs because of his recommendation. This is the type of thing that will keep me coming back. Thank you More
JR was an excellent salesman and went out of his way to make us happy. Also, I would like to explain why I purchased my second car from your dealership. I live in Huntington Beach, so driving to South Coun make us happy. Also, I would like to explain why I purchased my second car from your dealership. I live in Huntington Beach, so driving to South County is an inconvenience . The reason I do and the reason I purchased the car is because of Ronnie Crowe your service writer. He is without a doubt a great asset to your dealership. He is always on top of my service needs and follows through to get things done in a timely manner. His communication with me to keep me informed is excellent! I am very satisfied with your dealership as a whole, the cleanliness, the workmanship, and your employees More
Ted Bokhari and the other representatives at South County Lexus were exceptional in the professional manner and attention they gave us in the purchase of our first Lexus. Lexus were exceptional in the professional manner and attention they gave us in the purchase of our first Lexus. More
Our Sales Representative, Matthew Clements, was extremely professional, knowledgeable, patient and honest. It was a pleasure working with him. He showed us vehicles within our initial budget and eventually u professional, knowledgeable, patient and honest. It was a pleasure working with him. He showed us vehicles within our initial budget and eventually upsold us to a 300 ES Hybrid of which we are very happy. More
What a great experience and mostly because of the people. What a great experience and mostly because of the people. We LOVE Hugo. He is the sweetest fellow, patient, knows what he is talking about and so v What a great experience and mostly because of the people. We LOVE Hugo. He is the sweetest fellow, patient, knows what he is talking about and so very genuine. After meeting with him twice, we returned without making an appointment. He was so busy that he set us up with another great salesman, Bradley, who was super-efficient, knowledgeable, and made the experience more than fun. He continues to be available for questions via text, which is remarkable. We even enjoyed the sales manager, Phil, who added a touch of good-spirit and warmth to the whole experience, even though it was late on Saturday evening and I continued to haggle. What a tiring experience, but more enjoyable because of the incredible staff. I had no idea that buying a car could be so much fun. I feel like I made some friends and hope that over the years this continues. Both salesmen continue to check in with me to see if I have questions about the car or need anything else. I look forward to stopping by for a car wash and to say hello. PS, love my new RX too. More
I worked with Sam. He is definitely one of the best, possibly the best, car sales person I ever worked with. He is very knowledgeable, friendly, and willing to do anything that will help make a decision possibly the best, car sales person I ever worked with. He is very knowledgeable, friendly, and willing to do anything that will help make a decision. It was definitely a pleasure to work with him. He is not only a good sales person, but also a good friendly person. Definitely an asset for your dealership. More
South County Lexus at Mission Viejo is exemplary in my opinion! I received superb service from start to finish and if I might add, the Internet Manager Tom Cruz is seriously the BEST! : ))) Thank you so m opinion! I received superb service from start to finish and if I might add, the Internet Manager Tom Cruz is seriously the BEST! : ))) Thank you so much and Happy Holidays to the entire South County Lexus at Mission Viejo Family! More