South County Lexus

Excellent Service Thanks to Gina Neumaker for making my second lease easy and stress free. Her assistant Jason also worked very hard to find the right car and lease fo Thanks to Gina Neumaker for making my second lease easy and stress free. Her assistant Jason also worked very hard to find the right car and lease for me. I love my 2015 RX350 and consider these two professionals my friend. More

EXCELLENT CUSTOMER SERVICE-SOUTH COUNTY LEXUS Greg was outstanding to work with-no pressure. No tricks-just excellent customer service. Everything was done by email and phone. No time wasted sit Greg was outstanding to work with-no pressure. No tricks-just excellent customer service. Everything was done by email and phone. No time wasted sitting in a room while the sales person goes back and forth. I got my price drove down to South County Lexus and everything was as they said no surprises. From Greg to the finance manager(can't remember his name), and Hal who was the delivery pro explained how things work and pairing our phones etc. thank you More

Tom Cruz is professional and very helpful he gave me the best experience, he goes above and beyond for his customers! It's because of Tom I purchased my car at South County Lexus! Patrick L in financing is best experience, he goes above and beyond for his customers! It's because of Tom I purchased my car at South County Lexus! Patrick L in financing is also very professional he made all my paper work signing so fast and easy! Both very knowledgeable!     More

Bought a used suv last night. Price within range. Car been in the lot for 34 days and very dirty. Test drive and love the car. Next morning notice the left mirror has been silicone. Contacted sale Dan b been in the lot for 34 days and very dirty. Test drive and love the car. Next morning notice the left mirror has been silicone. Contacted sale Dan but sound like he is care less after transaction completed. He did acknowledge that the mirror is a safety factor but .... More

Sam Lensman made our car purchase experience very easy Sam Lensman made our car purchase experience very easy and pleasant. We were extremely satisfied with his knowledge and friendly mannerism. He mad Sam Lensman made our car purchase experience very easy and pleasant. We were extremely satisfied with his knowledge and friendly mannerism. He made us feel like he was not only working with us but working for us. We commend him for all his efforts. Overall we had a very very good experience at your dealership. Patrick was also very helpful and made our purchase experience very easy. Thank you to both Sam & Patrick! More

All staff was great. Happy with the whole experience from the initial call to the dealership to driving off the lot with my new car. the initial call to the dealership to driving off the lot with my new car. More

I am always so impressed with the Outstanding efforts of the team at South County Lexus @ Mission Viejo. I very much appreciate Daniel in Parts Dept who made a great effort to order & receive in one day the the team at South County Lexus @ Mission Viejo. I very much appreciate Daniel in Parts Dept who made a great effort to order & receive in one day the specific tires I wanted since they were not carried in stock. I very much trust the advice of Ron Broussard in service who always makes sure your car is serviced, washed & ready as soon as possible. The Service Techs are great as I always drive away feeling confident that my car received complete service check & is in perfect condition & very reliable. I absolutely recommend South County Lexus @ Mission Viejo for all of your Lexus needs from Sales to Service. Thanks again for everything. P.S. I notice the loaner cars on the road with your name on the back windshield (great advertising) and think "now, there's another intelligent Lexus owner who takes their car the right place." :) More

Ronnie was able to get our minor repair done while we waited, saving us an extra trip to pick up the car later. When he learned that we had a tight schedule he said "No problem. I'll get it taken care of waited, saving us an extra trip to pick up the car later. When he learned that we had a tight schedule he said "No problem. I'll get it taken care of right away" and he did. More

I have purchased 7 cars from dealerships in the past 10 years, and this was, BY FAR, the best car-buying experience I've ever had. Tom Cruz was excellent! Great price and amazing staff! I will definitely p years, and this was, BY FAR, the best car-buying experience I've ever had. Tom Cruz was excellent! Great price and amazing staff! I will definitely purchase my next Lexus from South County Lexus. More

Terry was an excellent advisor. Dealerships sometimes get a reputation for always trying to add on services to make a profit. My car was undergoing a recall item and Terry suggested that to do an additional a reputation for always trying to add on services to make a profit. My car was undergoing a recall item and Terry suggested that to do an additional service while the car was being worked on. But this time, that service saved me money on Labor costs because of his recommendation. This is the type of thing that will keep me coming back. Thank you More