South County Lexus
Mission Viejo, CA
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RGD the greatest resource for S County Lexus RGD makes me feel like one of your Family...Family comes first. He is outstanding in recommendations to keep my Lexus 460 Sports in top shape. This RGD makes me feel like one of your Family...Family comes first. He is outstanding in recommendations to keep my Lexus 460 Sports in top shape. This is my 3rd Lexus and hope I live long enough to buy a 4th Keep; it going RGD More
Sales Service Upon our arrival to the dealership, we were greeted but said we were just looking so were left alone to walk around. A second agent greeted us but sa Upon our arrival to the dealership, we were greeted but said we were just looking so were left alone to walk around. A second agent greeted us but said he was busy with another customer but answered some of our questions so we continued to wander. When we approached the front desk to ask for a test drive, that is when we first encountered Tim Tran who eagerly joined us and largely because of his demeanor and enthusiasm, we leased that very day. If we had not met him, we probably would have left. We were not intending to do a deal that day when we arrived and could of easily left. Tim has since checked in on us to make sure we were happy and asked if we needed anything. We were very happy with his service. More
Best car buying experience ever! From the minute I walked into South County Lexus and met Tim Tran until I drove off in my new Lexus, I had the best experience buying a car Ive ever h From the minute I walked into South County Lexus and met Tim Tran until I drove off in my new Lexus, I had the best experience buying a car Ive ever had! Tim Tran assured me I would drive off in the car of my dreams and he made it happen! I have been in sales for 30 years and Tim is by far the very best sales person I have ever encountered. Not only was this a great experience in buying a car, he made it fun and entertaining as well. Tim sang Elvis songs to me, he really is "The Asian Elvis" , bought me lunch and even a new Lexus keychain. He was knowledgable, not pushy and great to work with. I will recommend all my friends to South County Lexus and specifically to Tim Tran! Amazing experience! I also must say that Houston in financing was great as well. More
Great Experience! Greg Holley was an awesome sales advisor. He went out of his way to pick me up at another location which was so convenient. He was also very patient w Greg Holley was an awesome sales advisor. He went out of his way to pick me up at another location which was so convenient. He was also very patient with me and made it possible to get the car I really wanted! More
Great service and buying experience from start to finish I think it was the best car purchase experience. I believe it was due to Chris Cirignano. He was friendly, helpful and not pushy but knew we were se I think it was the best car purchase experience. I believe it was due to Chris Cirignano. He was friendly, helpful and not pushy but knew we were serious buyers and worked with us through the purchase. Thank you Chris. Also Patrick from the loan office was positive and fun and added to the experience. More
amazziiinnggg amazziiinnggg Tim is amaaazinnnggg!!!!! Made our 3 hour trip to the dealership completely worth it!!!!!!! Even though we were buying an Acura from them.... he defin Tim is amaaazinnnggg!!!!! Made our 3 hour trip to the dealership completely worth it!!!!!!! Even though we were buying an Acura from them.... he definitely didn't treat us any different!!!!! I would recommend this dealership in a heart beat!!!! All the employees that would walk by always so friendly and professional!!!!! NOT ONE PLACE LIKE THIS ONE!!!!!! POOH and to top it off.... Tim filled up our Tammy before giving us the car!!!!! More
Excellent customer service The whole purchase experience was fast and seamless. Everyone I worked with showed great concern for my time and money. This dealership came highly re The whole purchase experience was fast and seamless. Everyone I worked with showed great concern for my time and money. This dealership came highly recommended and lived up to the hype. More
Customer service is outstanding I had an excellent experience with my car purchase. My sales associate Ted Bokhari went over the top to make the deal and I feel that I got an excell I had an excellent experience with my car purchase. My sales associate Ted Bokhari went over the top to make the deal and I feel that I got an excellent lease rate. The dealership is top notch in every way. I will definitely recommend them and will be back on when my lease terminates. More
Extra Mile Customer Service Very service oriented, efficient, and accommodating. JR was pleasant to deal with , exceptionally knowledgeable, sincere, and friendly. I normally d Very service oriented, efficient, and accommodating. JR was pleasant to deal with , exceptionally knowledgeable, sincere, and friendly. I normally do not like dealing with car salespeople as they tend pressurize the conversations with their end goal of closing a deal as being the main goal. JR was different. he was not perfunctory in his interactions with me, was low pressure in his approach, and was a pleasure to deal with. He made my car purchase, something I generally do not enjoy, a very easy to digest experience. He is a valued employee and I truly enjoyed meeting him and dealing with him on the purchase. Also, his follow up with me on a couple of post purchase items has been superb. More
Friendly & Fast We had a great experience at Lexsus, MV. Everyone was friendly and helpful throughout the entire lease process. I would highly recommend this dealersh We had a great experience at Lexsus, MV. Everyone was friendly and helpful throughout the entire lease process. I would highly recommend this dealership. Matt Franco and Business Manager were wonderful to do business with. We will continue to lease from Lexus. More