![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,773 reviews
New gs350 ?? My new car and Cary thomas is an asset to Lexus! I would without hesitation recommend south county Lexus. I've been a loyal customer since 20 ?? My new car and Cary thomas is an asset to Lexus! I would without hesitation recommend south county Lexus. I've been a loyal customer since 2007. More
Quick and efficient service. I went in for a recall on the fuel injection system. Service was painless. Rental car was ready for me. When service was finished they washed my ca I went in for a recall on the fuel injection system. Service was painless. Rental car was ready for me. When service was finished they washed my car and filled it with gas. More
In for 100,000 mile service. Handled professionally. Greeted by concierge with courtesy. Took care of getting me to the Service Agent. Hue Vuong was great and he handled everything quickly and had me o Greeted by concierge with courtesy. Took care of getting me to the Service Agent. Hue Vuong was great and he handled everything quickly and had me on my way in a loaner in just a very few minutes. Great attitude and very knowledgable. More
Great service! Professional, friendly and efficient. Personal, friendly service. It felt like I was important and the service team cared about my 100% satisfaction. Evan, my service manager, went over my Personal, friendly service. It felt like I was important and the service team cared about my 100% satisfaction. Evan, my service manager, went over my service in detail and made sure I understood everything. More
Buying Experience This was the best experience in buying a car in a long time! Mike Potter was clear and answered all our questions. He treated us like customers for a This was the best experience in buying a car in a long time! Mike Potter was clear and answered all our questions. He treated us like customers for a product,not like a number ! More
Excellent customer service Daven was extrremely helpful and tok care of everything I needed at a great price and made the whole experience go very smooth for us Daven was extrremely helpful and tok care of everything I needed at a great price and made the whole experience go very smooth for us More
Recall appointment On time with my appointment. Quick and easy in getting a loaner car. Service done on time. Service consultant - RGD - very friendly and conscientious. On time with my appointment. Quick and easy in getting a loaner car. Service done on time. Service consultant - RGD - very friendly and conscientious. Would request him again. More
great service I was taken care of promptly. The waiting area is very comfortable. I had a new battery installed and it did take longer than expected- had to wait 2 I was taken care of promptly. The waiting area is very comfortable. I had a new battery installed and it did take longer than expected- had to wait 2 1/2 hours. There were not any courtesy cars available. The service rep was very pleasant. More
Very professional I have been using this dealership for the last 6 years. They are very professional, courteous. Getting a loaner was an easy process . Thank you I have been using this dealership for the last 6 years. They are very professional, courteous. Getting a loaner was an easy process . Thank you More
Perfect Experience friendly, fast, kind and professional. I am extremely grateful for the time put in by the staff. All of my requirements were met. I will refer my f friendly, fast, kind and professional. I am extremely grateful for the time put in by the staff. All of my requirements were met. I will refer my friends to this dealership More