South County Lexus

Routine Maintenance and detail. Always friendly, helpful and keep their commitments as far as time is concerned. Service work is always first rate. Detail work, which is contracted Always friendly, helpful and keep their commitments as far as time is concerned. Service work is always first rate. Detail work, which is contracted out, is better than acceptable but a little more attention to small details would make it excellent. More

Great overall experience. Cezar. You are the best I felt welcome, Cesar. Was so helpfull , informative. Got me the car I wanted and help me get the deal I wanted. Thank you Cezar. You made this exper I felt welcome, Cesar. Was so helpfull , informative. Got me the car I wanted and help me get the deal I wanted. Thank you Cezar. You made this experience the best I have had More

Received great customer service I wanted to express my thanks to RGD who picked up my vehicle from my home for service, got me a loaner vehicle and brought back my vehicle the next d I wanted to express my thanks to RGD who picked up my vehicle from my home for service, got me a loaner vehicle and brought back my vehicle the next day. I appreciate his efforts and dedication to provide excellent customer service More

Very very helpful The service I received at the dealership with my service was very efficient. The service advisor was very informative and friendly. a+ Very well done The service I received at the dealership with my service was very efficient. The service advisor was very informative and friendly. a+ Very well done More

He had me at hello! From the first call to the sales department.(answered by Tim )until the minute I drove off the lot. Tim Tran had me. I've been in sales my entire life From the first call to the sales department.(answered by Tim )until the minute I drove off the lot. Tim Tran had me. I've been in sales my entire life and if there's one thing I've learned if nothing else, is that we buy people. I realize today that Tim Tran put me together from hello! His energy and enthusiasm were not only intoxicating but also necessary to close me. His patience with my indecisive attitude and my inability to commit were only outdone by his dedication and drive to close the deal and more importantly make me a believer in him. It's kinda funny because he was able to do in about a weeks time what my boss was unable to do in 7 years of xxxx talking. Get me to purchase a new car. All B.S. and stroking to the side. This guy is the "Holifield" of sales. Real deal. The first opportunity I get to send him a referral. It's done. I come from a place where there is no substitute for hard work and if you ain't on your hustle you're worthless. He was on his from hello. Here is a prime example of the 80/20 rule. It's no mistake that he helped me. He made every follow up call. Answered every text. And grinded all the way through til the unit left the lot. More importantly he did it while I looked like a total stroke the whole time. That's sales. Instead of blowing me off because I acted like a Jack. He kept going until the deal was done and then some. Gina in finance buttoned me up tight. She was sweet and easy to talk to. Houston was again a touch of class. Young guy. Old soul. Parents should be proud. Tim Tran is my ambassador of Quan. Thanks Tim. And as far as dealers go. From being employed by 2 and being on the lot at several. South County Lexus is literally "THE BUSINESS" keep it up and make that guy a trainer for any new sales people. He understands the hustle. Sincerely, Shan Zain Mir More

Lexus Experience We are very satisfied with our car and the dealership. We will definitely be coming back in the future. Our salesperson Cezar was very patient with us We are very satisfied with our car and the dealership. We will definitely be coming back in the future. Our salesperson Cezar was very patient with us and got us the car we wanted. I would defitinitely recommend my friends and family to him. More

straight & to the point Luis was very professional & polite all around. The atmosphere was very clean, neat & organized. My car was returned nice & clean. Thanks South Count Luis was very professional & polite all around. The atmosphere was very clean, neat & organized. My car was returned nice & clean. Thanks South County Lexus I will recommend a friend!!! More

very good . I t was a good experience. I think you should make this survey shorter as to not waste our valuable time. unless we have something negative to say . I t was a good experience. I think you should make this survey shorter as to not waste our valuable time. unless we have something negative to say. which at this point , I don't. More

Best dealership experience I've had From the moment I pulled up till when I left the customer service was excellent. Ronny was great to work with and exceeded my expectations. I would hi From the moment I pulled up till when I left the customer service was excellent. Ronny was great to work with and exceeded my expectations. I would highly recommend them to anybody. More

Very good service 4 star rather than 5 only due to phones not answered promptly and email confirmation service date was not the same as phone call appt. scheduled. I h 4 star rather than 5 only due to phones not answered promptly and email confirmation service date was not the same as phone call appt. scheduled. I had to call back to reconfirm and she told me she gave me the wrong date. More