
South County Lexus
Mission Viejo, CA
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Excellent personal service Our service representative, Daven, took a personal interest in our needs and kept us informed of the progress. We would recommend Daven to take care o Our service representative, Daven, took a personal interest in our needs and kept us informed of the progress. We would recommend Daven to take care of your service needs. More
professional They were very professional, polite and efficient. liked the way the set up is, drive up, they are there. I get to sit in a very comfortable room. Ve They were very professional, polite and efficient. liked the way the set up is, drive up, they are there. I get to sit in a very comfortable room. Very nice. More
First time Lexus purchase--surpassed all my expectations! First of, its been a few years since I've purchased a vehicle, so I felt a little out dated and overwhelmed with all the options available from the ma First of, its been a few years since I've purchased a vehicle, so I felt a little out dated and overwhelmed with all the options available from the manufacturers I was researching. After spending several months researching several options through my credit union's car buying service, I opted to test drive 3 different options (different makes). Jason reached out to me after I submitted an interest inquiry for a CT200h. Through his professional approach and engagement, I felt welcome at South County Lexus and ended up driving out of my way to see one of his available CTs. The entire purchase process was comfortable and very personable. I found myself purchasing the CT fairly quick. Antia assisted me through the financial process. She also carefully explained available warranties and services to protect my vehicle. I walked away with the peace of mind knowing my vehicle would be covered and taken care of. Lastly, the delivery of my vehicle was also painless. Amadeusz knowing this was my first Lexus purchase, took the time to explain all the features and functions of my CT. He expertly answered all of my questions and set my vehicle and iPhone for the drive home. Out of all the dealerships I have dealt with in the past, this by far gave me the greatest satisfaction. I will definitely return to South County Lexus for my next vehicle purchase. More
great service The service on my car was excellent, but very expensive! Daven explained what needed to be done to my car for the 90,000 mile service. I was happy t The service on my car was excellent, but very expensive! Daven explained what needed to be done to my car for the 90,000 mile service. I was happy to have a new Burgundy Lexus SUV loaner car ( I want to buy one like this car in the near future ) while my car was being serviced and I was called when the car was ready to be picked up the next day. More
In and out Brought my car in for 6 month service and detailing. My loaner car was waiting paper work was signed I was in and out in less than 10 minutes. Same on Brought my car in for 6 month service and detailing. My loaner car was waiting paper work was signed I was in and out in less than 10 minutes. Same on my return to pick up my car. More
excellent Very helpful with my used 430 SC I just had purchased. This dealer service is,always the best. Service personal the is better than any other I have e Very helpful with my used 430 SC I just had purchased. This dealer service is,always the best. Service personal the is better than any other I have ever been:) More
Excellent service from Lexus I brought my car in for service. As always, RDG was attentive to my husband and me. He was good about keeping us posted on our car. Answered our quest I brought my car in for service. As always, RDG was attentive to my husband and me. He was good about keeping us posted on our car. Answered our questions, and friendly. More
Outstanding professionalism from all parties....start to fin at 75 years of age, I have made a few purchases in my lifetime.......however this sale process was completed with a most professional, knowledgable a at 75 years of age, I have made a few purchases in my lifetime.......however this sale process was completed with a most professional, knowledgable and personable team . Your building was comfortable and the sales process was completed in comfortable but professional manner. Kudos to your management and staff! More
Great customer service Daven made the whole service experience very easy. Went completely out of his way to be helpful and friendly. When I'm in the area again, will defini Daven made the whole service experience very easy. Went completely out of his way to be helpful and friendly. When I'm in the area again, will definitely have my car serviced here again. More
Painless & Professional Service Ronnie was a pleasure to deal with, and he had answers and good explanations for my questions. Also enjoyed driving NX200 loaner for the day. Ronnie was a pleasure to deal with, and he had answers and good explanations for my questions. Also enjoyed driving NX200 loaner for the day. More