South County Lexus

Excellent service as usual Extremely professional service as alwaysHue is an excellent employee that goes above and beyond to make customer service his number one priority. I w Extremely professional service as alwaysHue is an excellent employee that goes above and beyond to make customer service his number one priority. I would recommend this dealership to all my friends and family More

Internet Sales People Lie! We saw a car (2015 Lexus RX 350) online for $41k. Took it for a test drive, immediately called on the way back (30 minutes) and left messages that we We saw a car (2015 Lexus RX 350) online for $41k. Took it for a test drive, immediately called on the way back (30 minutes) and left messages that we wanted to get the car. The internet sales (Gregg and Joe) didn't return our calls until the next day, despite their being open until 9p that night. When we spoke to them the next day said we wanted the car. they verbally made an offer of $39.5. Two people from our side were on the phone for this. We accepted immediately and said we would have the cash wired over within the hour. They called while we were at the bank, and said the car sold. No apology or explanation. We will be speaking to our attorney on this issue. More

Purchase of Lexus The folks at the dealership were polite and responsive to our needs. We had viewed the vehicle with multiple other dealers so we had a clearly defined The folks at the dealership were polite and responsive to our needs. We had viewed the vehicle with multiple other dealers so we had a clearly defined idea of what we wanted in the car and what we were willing to pay for it. We already had a very low quote on the car and SouthCounty Lexus came the closest to that expectation. However, because of their relationship with our credit union and a February incentive, what clinched the deal was that our bank rate loan on the remaining balance was a sub-one percent note. More

Lexus purchasing satisfied With the dealer's No-Haggle policy and Tim Tran's professionalism, knowledge, and likability made our car purchase pleasant. The lengthy test drive on With the dealer's No-Haggle policy and Tim Tran's professionalism, knowledge, and likability made our car purchase pleasant. The lengthy test drive on side streets and freeway, allowing him time to show the ES350 many nice and convenient features, made me feel the car well. That was one of the major factors in our decision of buying. Makena, Amadeus were also very helpful, pleasant, and knowledgeable. I might need Amadeus 's expertise later on in showing all of the many features . I will definitely recommend South County Lexus to all my friends in their future Lexus purchase. More

Great Had a wonderful experience from start to finish. Very pleased with the fast service and level of efficiency. Hue had taken great care of my situation. Had a wonderful experience from start to finish. Very pleased with the fast service and level of efficiency. Hue had taken great care of my situation. More

BEST LEXUS I've always loved this Lexus dealership due to the great service they provide their customers. I've always felt like family and they always provided e I've always loved this Lexus dealership due to the great service they provide their customers. I've always felt like family and they always provided excellent service on my is 250! More

2016 ES350 purchase experience Very smooth and easy sales process. Easy to work with. Sales rep very knowledgeable and easy to work with. My 6th Lexus. Would recommend to all lookin Very smooth and easy sales process. Easy to work with. Sales rep very knowledgeable and easy to work with. My 6th Lexus. Would recommend to all looking for a great car and a great dealership with the best customer service in my experience. More

Consistently great Service team exceeded expectations - this is the best dealership that I have ever worked with. I am on my third car with South County Lexus and would Service team exceeded expectations - this is the best dealership that I have ever worked with. I am on my third car with South County Lexus and would not consider going anywhere else More

Trustworthy Excellent Sercive After a bad brake job elsewhere . South County Lexus" dynamic duo,Daniel & Devon, accurately diagnosed and resolved my car's rough ride and brake pro After a bad brake job elsewhere . South County Lexus" dynamic duo,Daniel & Devon, accurately diagnosed and resolved my car's rough ride and brake problem. They were successful in returning my car's smooth ride and braking back to expectation. These gentlemen are friendly, caring, highly professional with the utmost integrity. They recommend repairs which are truly needed unlike other dealers that try to add unnecessary repairs. And the end results are above EXCELLENCE. More

Service The best part was the excellent service was by Drew Jacobson. I plan to have both of my Lexus cars serviced at the same dealership in the future.. The best part was the excellent service was by Drew Jacobson. I plan to have both of my Lexus cars serviced at the same dealership in the future.. More