South County Lexus
Mission Viejo, CA
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Great Lexus buying experience ! It's a nice facility with a huge car selection, and friendly staffs. I didn't feel pressure at all. Come in and get out just in 2 hours. I'm assiste It's a nice facility with a huge car selection, and friendly staffs. I didn't feel pressure at all. Come in and get out just in 2 hours. I'm assisted by David who is knowledgeable about car and helps to deliver my car in San Diego. Thinking about to purchase second car here. More
Wonderful Experience Friends of ours recommended South County Lexus and specifically, JR. We are so glad they did. JR made buying a car a pleasure. During these unusual Friends of ours recommended South County Lexus and specifically, JR. We are so glad they did. JR made buying a car a pleasure. During these unusual times, the entire transaction was conducted over the phone. JR made it easy, fast and fair during several phone calls over 2 days. He answered all questions and made the transaction simple. He drove our new car out, explained all the features, helped set up some of the technology and assured our satisfaction. He has checked in on us after the sale and has offered to assist if anything arises. Simply put - the BEST car buying experience. We highly recommend South County Lexus and JR. More
Excellent Customer Experience Great experience start to finish. JR was knowledgeable, honest, patient and pleasant. I would definitely recommend JR and South County Lexus to family Great experience start to finish. JR was knowledgeable, honest, patient and pleasant. I would definitely recommend JR and South County Lexus to family and friends. More
Professionalism It was a pleasure working with Jason. He answered all my questions with professionalism and made the purchasing process of a new car very quick and ea It was a pleasure working with Jason. He answered all my questions with professionalism and made the purchasing process of a new car very quick and easy. I would definitely recommend Jason and South County Lexus to my friends and family. More
This was our second dealer visit of the day. First one was not eventful and not helpful. Came here to look at one used car that had just got posted on the internet. I almost got that one but ended up leav was not eventful and not helpful. Came here to look at one used car that had just got posted on the internet. I almost got that one but ended up leaving with a new car. Matthew was super helpful and really great. No pressure. Answered all my questions and made us feel so comfortable. Made our purchase super easy. Highly recommend Matthew and South County Lexus! More
Great Experience JR made our purchasing experience painless, easy, and fast. We knew what car we were interesting in purchasing and when we arrived at the dealership ( JR made our purchasing experience painless, easy, and fast. We knew what car we were interesting in purchasing and when we arrived at the dealership (by appointment during the pandemic) the car was washed and waiting for us to view. More
South County Lexus is #1 I believe I have already purchase 4 - 5 cars from JR. There is a BIG reason for that; he listens, asks the write questions, makes the correct recomme I believe I have already purchase 4 - 5 cars from JR. There is a BIG reason for that; he listens, asks the write questions, makes the correct recommendations and gets it right! My wife and I came in on a Sunday, during this terrible COVID Crisis and experienced a very pleasant buying experience. I love my new SUV, as does the rest of the family. Now I have to keep their hands off my keys. Hans did a great job reviewing the paperwork and getting us back on the road to enjoy our new SUV! South County Lexus showed once again why they are the best and why the Mastrocola Family keeps coming back, again and again! Employees like JR & RGD know how to take care of the customer!! More
Second successful experience with purchasing a vehicle from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. More
great experience everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car More
I haven't had the opportunity to meet Katrina in person but we've had several conversations she's very sweet professional and knows her a product but we've had several conversations she's very sweet professional and knows her a product More