South County Lexus
Mission Viejo, CA
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Excellent Customer Experience Great experience start to finish. JR was knowledgeable, honest, patient and pleasant. I would definitely recommend JR and South County Lexus to family Great experience start to finish. JR was knowledgeable, honest, patient and pleasant. I would definitely recommend JR and South County Lexus to family and friends. More
Professionalism It was a pleasure working with Jason. He answered all my questions with professionalism and made the purchasing process of a new car very quick and ea It was a pleasure working with Jason. He answered all my questions with professionalism and made the purchasing process of a new car very quick and easy. I would definitely recommend Jason and South County Lexus to my friends and family. More
This was our second dealer visit of the day. First one was not eventful and not helpful. Came here to look at one used car that had just got posted on the internet. I almost got that one but ended up leav was not eventful and not helpful. Came here to look at one used car that had just got posted on the internet. I almost got that one but ended up leaving with a new car. Matthew was super helpful and really great. No pressure. Answered all my questions and made us feel so comfortable. Made our purchase super easy. Highly recommend Matthew and South County Lexus! More
Great Experience JR made our purchasing experience painless, easy, and fast. We knew what car we were interesting in purchasing and when we arrived at the dealership ( JR made our purchasing experience painless, easy, and fast. We knew what car we were interesting in purchasing and when we arrived at the dealership (by appointment during the pandemic) the car was washed and waiting for us to view. More
South County Lexus is #1 I believe I have already purchase 4 - 5 cars from JR. There is a BIG reason for that; he listens, asks the write questions, makes the correct recomme I believe I have already purchase 4 - 5 cars from JR. There is a BIG reason for that; he listens, asks the write questions, makes the correct recommendations and gets it right! My wife and I came in on a Sunday, during this terrible COVID Crisis and experienced a very pleasant buying experience. I love my new SUV, as does the rest of the family. Now I have to keep their hands off my keys. Hans did a great job reviewing the paperwork and getting us back on the road to enjoy our new SUV! South County Lexus showed once again why they are the best and why the Mastrocola Family keeps coming back, again and again! Employees like JR & RGD know how to take care of the customer!! More
Second successful experience with purchasing a vehicle from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. from this dealership. The service from front to back is top notch. Highly recommend this dealership. Looking forward to the next purchase. More
great experience everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car everything went well did not need to spend a lot of time explaining what we wanted and no one tried to talk us into unneeded items for the car More
I haven't had the opportunity to meet Katrina in person but we've had several conversations she's very sweet professional and knows her a product but we've had several conversations she's very sweet professional and knows her a product More
I recently purchased a new vehicle from South County Lexus. Jeffrey Rawitch, also known as JR, came out to greet me within minutes of my initial arrival. I was pretty impressed with high level of custom Lexus. Jeffrey Rawitch, also known as JR, came out to greet me within minutes of my initial arrival. I was pretty impressed with high level of customer service I experienced as well as the hassle-free purchasing process. JR really made the experience as pleasant as possible and for this I felt it necessary to write a quick review. More
Best Experience! I dealt directly with Matthew and I have to say that this was my best experience in looking to buy a vehicle. Matthew was upfront and answered all my I dealt directly with Matthew and I have to say that this was my best experience in looking to buy a vehicle. Matthew was upfront and answered all my questions directly. He didn't pressure me and didn't try to do a bait-and-switch as is typical with other dealerships when they don't have the exact vehicle that you want. He was very thorough and I didn't have to email him more than once on any given question - he always responded on point. I typically do not go out of my way to write a review like this but Matthew's customer service warranted a shout out! Would definitely go to him when I am buying a car in the future. More