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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

March 08, 2016

Very quick drop off and back onto the road Had an appointment, arrived early, yet still managed to get out of the dealership in a loaner car within 10 minutes of arrived. Great service person More

by BobD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GBR
March 08, 2016

Everything was Completed quickly and no hassels Everyone seems to know exactly how and where your car goes the minute you arrive. I feel it is important to make an appt. ahead and that makes things More

by maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Menagie
March 08, 2016

EASY and painless Evan (service manager) was great. As a first time customer, processing was very easy. Was on my way in under 20 minutes with a brand new loaner car. More

by Michael E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
March 08, 2016

Excellence job They services as what I ask for. Perfect and very easy to use. I would definitely come here again. My car came back in prestige condition and I am ver More

by Nguyenh56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong,Huu
March 03, 2016

Service Experience Eric Paulsen as well as all involved made for a superior customer service experience. While Newport Lexus is closer, such excellent customer service More

by RX 450h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Paulsen
February 29, 2016

Nice Experience working wih Jason Thomas and Ryan yesterday Jason was pleasant to work with. He had the car I thought I wanted detailed and ready for pick up at our appointment. I had previously thought I want More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas and Ryan. Sorry didn't get Ryan's last name.
February 29, 2016

My service advisor did an outstanding job of settling my 2015 RX350 concerns, and getting the work completed. Thank you very much for the fine work. More

by rhelgr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hue
February 28, 2016

Great experience I purchased a used Lexus GS350. It was an easy and painless process, no pressure. Amir was great to work with. Great experience overall. Thanks More

by D Dub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
February 28, 2016

Awesome Service The Best Serice providers. Unbelievable top notch service. I come to your dealership only because of your staff. I have Newport Lexus right next do More

by Turtle Island
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Parker, Gus
February 28, 2016

Tim Tran is the best! The people employed here is what makes the dealership superior. Tim Tran made the experience pleasurable and entertaining. Not only was he informati More

by Lexus Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tran & Ryan Imp
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