
South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,779 reviews
Excellent customer service This dealership has the best customer service in sales and customer service department. RGD is one of the best in the west customer service representa This dealership has the best customer service in sales and customer service department. RGD is one of the best in the west customer service representative I mission viejo lexus. More
Service on my 2003 GX 470 Always honest so I'm willing to pay the premium at the dealership to get it done right and with genuine Lexas parts. Love the loaner car too. Always honest so I'm willing to pay the premium at the dealership to get it done right and with genuine Lexas parts. Love the loaner car too. More
First-Class Car Purchase Experience!! The service was outstanding! Every person I worked with was extremely knowledgeable and professional. I would absolutely recommend this dealership and The service was outstanding! Every person I worked with was extremely knowledgeable and professional. I would absolutely recommend this dealership and more specifically, Jason Thomas at South County Lexus. More
Excellent customer service Scott and his service team give excellent customer service. I was there for a recent small repair on my Lexus and I was very impressed by the courteou Scott and his service team give excellent customer service. I was there for a recent small repair on my Lexus and I was very impressed by the courteous and knowledgeable staff there, from the check in to the check out, can't fault a thing! My new loaner car was also wonderful! My car was cleaned impeccably, very shiny and carpets cleaned! Scott gave regular updates, and the car was ready quickly. Mike P, my car salesman also called to check all ok! Thanks South Coast Lexus, exceeded my expectations! More
Great experience I never imagined getting my vehicle serviced would be so easy and simple. The process was really simple and smooth, but done in a special way. I never imagined getting my vehicle serviced would be so easy and simple. The process was really simple and smooth, but done in a special way. More
Second ever Lexus service I'm getting spoiled by the great care I've received during my first two service appointments! Just as was my experience during my first ever Lexus ser I'm getting spoiled by the great care I've received during my first two service appointments! Just as was my experience during my first ever Lexus service appointment a few months ago; my second was also excellent. My sales rep ,Charlie Leeson, met me at the door of the dealership and walked me over to my service consultant, Daven Anthony. Daven explained the service process and the timing. During the service process, it was noted that I needed front brakes. Again, Daven explained the process, the timing and the cost. He offered a loaner car and in a very short time I was on my way home. Daven called later that day and told me when my car would be ready. The whole process was quite seamless and as painless as a service appointment can be. Great South County Lexus team effort to be certain I was happy. I was/am! More
Sales staff Very friendly and knowledgeable personnel.Treated very well and assisted us with all of our questions. I pleasurable buying experience, would recommen Very friendly and knowledgeable personnel.Treated very well and assisted us with all of our questions. I pleasurable buying experience, would recommend to all friends and family. More
Service Vehicle Always accommodating and they exceed my expectations! RGD always goes beyond to make sure my experience is positive. As for sales, JR is the guy to us Always accommodating and they exceed my expectations! RGD always goes beyond to make sure my experience is positive. As for sales, JR is the guy to use and is an exceptional fleet salesman! This is my 4th Lexus from this dealership. More
CT200h Maintenance Excellent customer service by the service agent. Total maintenance time just under 2 hours (Great!). comfortable lobby with water and snacks, and TV t Excellent customer service by the service agent. Total maintenance time just under 2 hours (Great!). comfortable lobby with water and snacks, and TV to watch. More
Thank you! Thank you to the team and especially Eric for an excellent service. Our BMW was repaired after an accident. The team was informative in communication Thank you to the team and especially Eric for an excellent service. Our BMW was repaired after an accident. The team was informative in communication and friendly. More