
South County Lexus
Mission Viejo, CA
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Great Service , I recommend the service department as they were on time and updates me on constant basis. Eric was great and did his best to have my car ready soon , I recommend the service department as they were on time and updates me on constant basis. Eric was great and did his best to have my car ready sooner. More
Great Service I'm really satisfied with service. They don't have part to replace with broken one but ordered it for me. It takes just a few days and they set an app I'm really satisfied with service. They don't have part to replace with broken one but ordered it for me. It takes just a few days and they set an appointment to fix it. More
Happy I found South County Lexus' Service Consultant, Vuong Hue and employees were helpful, courteous and friendly. My wife and I are satisfied with the se I found South County Lexus' Service Consultant, Vuong Hue and employees were helpful, courteous and friendly. My wife and I are satisfied with the service and will be back. Thank you for the good work! More
Prompt service I received prompt service the loaner car was ready when I arrived and when I returned I was in and out quickly. The service rep was polite and took c I received prompt service the loaner car was ready when I arrived and when I returned I was in and out quickly. The service rep was polite and took care of business More
Excellent Personel,Highest quality service! Louis fixed my car problem where a independent mechanic failed! He listened to my issue and did a great job. Really a nice polite young man. I wll be Louis fixed my car problem where a independent mechanic failed! He listened to my issue and did a great job. Really a nice polite young man. I wll be back for great service! Thank you!!!!!! More
Lexus RX 350 follow up service Found issues that were not caught by Toyota Tustin when used vehicle was sold to me. I am now having Toyota fix what they should have before selling Found issues that were not caught by Toyota Tustin when used vehicle was sold to me. I am now having Toyota fix what they should have before selling vehicle to me, thanks to Lexus' thorough inspection. More
Customer service ranks high Prompt, courteous, knowledgable and experienced, I brought my RX350 in for regular maintenance and mentioned I had heard a humming noise at times. The Prompt, courteous, knowledgable and experienced, I brought my RX350 in for regular maintenance and mentioned I had heard a humming noise at times. They ran diagnostics and found the source of the noise. They gave me a loaner vehicle to use until the part could be replaced the next day. The following morning, I received a call telling me the part was replaced and the car was washed and ready to go. (All under warranty.) More
10k service Staff was very polite and friendly. Service was quicker than I anticipated. They always take good care of me there. Car was as promised and washed loo Staff was very polite and friendly. Service was quicker than I anticipated. They always take good care of me there. Car was as promised and washed looking great when service was complete More
New care purchase made easy There are four pieces in play when buying a new car. South County Lexus made all four easy and efficient. The sales person to identify the type of c There are four pieces in play when buying a new car. South County Lexus made all four easy and efficient. The sales person to identify the type of car we wanted; the GM to find the car and have it delivered; the finance person to complete the paperwork; and the delivery specialist to go through all of the features. Everyone was professional, friendly and efficient. My best new car buying experience. More
Experience at South County Lexus It was a pleasant experience. Greg was very helpful he provided information we requested, he was also very courtesy during the meeting. Since we knew It was a pleasant experience. Greg was very helpful he provided information we requested, he was also very courtesy during the meeting. Since we knew what we wanted, it made the transaction easier too. More