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South County Lexus
Mission Viejo, CA
1,779 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,779 reviews
April 10, 2016
Service completed at the promised time .Service advisor very thorough in explaining what is included in the service and the time completion . He is very co completed at the promised time .Service advisor very thorough in explaining what is included in the service and the time completion . He is very courteous and honest. More
by Cookie2038
Employees Worked With
Hue Vuong
April 10, 2016
60K Maintenance Service Had the 60K Maintenance Service because we'll be driving to AZ next week and I like to know that my vehicle is in perfect working order before a road Had the 60K Maintenance Service because we'll be driving to AZ next week and I like to know that my vehicle is in perfect working order before a road trip. I trust South County Lexus to make sure the HS250h will make the trip. Prices for repairs are on the high side and I can find better prices at Auto Care Experts in Mission Viejo. South County Lexus will meet the competitors prices. Shop around before approving repairs. More
by Debra Maier
Employees Worked With
Vince
April 07, 2016
Needed a service I was able to quickly get my CT in for an oil change. I was able to get a loaner for the night and my care was ready the next day! Daven was a big hel I was able to quickly get my CT in for an oil change. I was able to get a loaner for the night and my care was ready the next day! Daven was a big help and a pleasure to talk to! More
by Dona K Bozeman
Employees Worked With
Daven Anthony
April 07, 2016
Excellent Customer Service I Almost settled for a color that isn't my first choice at different Lexus dealership but the internet manager at south county, JR Rawitch pulled a la I Almost settled for a color that isn't my first choice at different Lexus dealership but the internet manager at south county, JR Rawitch pulled a last minute miracle and got me the color that i want. He worked hard to get the deal that i want as well. Thank you JR!! More
by RdL17
Employees Worked With
Jeffrey "JR" Rawitch
April 07, 2016
Great experience I am always impressed with Daven Anyhony as he does everything he can to make sure I have an excellent experience. I would recommend him over anyone e I am always impressed with Daven Anyhony as he does everything he can to make sure I have an excellent experience. I would recommend him over anyone else in the industry More
by Stev
Employees Worked With
Daven Anthony
April 01, 2016
dashboard and stereo speaker repair South County Lexus was an excellent experience. My service advisor Evan was very professional, thorough and knowledgeable. He explained the service an South County Lexus was an excellent experience. My service advisor Evan was very professional, thorough and knowledgeable. He explained the service and time required, gave me an accurate price quotes and a loaner car in record time. The work was completed at the time promised and the price had no surprises. The quality Lexus service was not cheap but it was worth it. A satisfied customer, Steve G More
by Steve Gil
Employees Worked With
Evan Frykman
March 31, 2016
It was great! Parker was very helpful and professional. The whole experience was very pleasant. I have purchased multiple cars from this dealership. Everyone was a Parker was very helpful and professional. The whole experience was very pleasant. I have purchased multiple cars from this dealership. Everyone was a total professional More
by Geoff Gordon
Employees Worked With
Parker
March 31, 2016
Very nice and professional rJ was a very pleasant person to work with. He went out of HD way to save me a few bucks and my service was done at the exact time it was promised . rJ was a very pleasant person to work with. He went out of HD way to save me a few bucks and my service was done at the exact time it was promised . More
by Captain Tony Black and Blue Sportfishing
Employees Worked With
R
March 31, 2016
Excellent Customer Service! Before purchasing a vehicle I made a lot of research regarding the model(2016 RX 350) and the dealership reviews which some of them I've read here(dea Before purchasing a vehicle I made a lot of research regarding the model(2016 RX 350) and the dealership reviews which some of them I've read here(dealerrater.com). I emailed several dealerships in a span of 2 weeks to find the best deal for my purchase of a new vehicle. Most of them don't want to put the numbers thru email. They want to negotiate over the phone. There's nothing wrong with a phone conversation but sometimes when you have a verbal agreement with a salesman it changes when you are there in person at the dealership. So basically I only wanted to make a deal thru email. I've purchased cars before both luxury and non luxury but I haven't had this satisfying experience. The Internet sales manager Jeffrey "JR" Rawitch made it happen. He promptly responded to my questions and made majority of the negotiations thru email. And at the dealership he made us feel comfortable, is very accommodating, straightforward and friendly. I never thought that buying a car can be this easy and seamless. I rarely give feedback to a company or a person, but like you or any person reading this looking to purchase a vehicle, you want to be treated right, you want the best deal for your hard earned money. And like you I was in the same predicament reading reviews/feedback to know where to go and who to deal with. If your looking for a Lexus just go to South County Lexus Mission Viejo and ask for JR. More
by Robrav
Employees Worked With
Jeffrey "JR" Rawitch
March 31, 2016
Very professional and well organized dealership. After searching for a particular model with very specific options inside I found the car on their website. And to my surprise it was very reasonable After searching for a particular model with very specific options inside I found the car on their website. And to my surprise it was very reasonable priced as compared to other Lexus dealerships. Upon arriving on the lot I was really impressed with very easy parking and plenty of inventory to consider. And the layout of the dealership is perfect. I would return here again for my next Lexus. See you all in 3 to4 years. And big thank you to my Sales guy Franco for making it a smooth transaction. More
by My 4th Lexus
Employees Worked With
Franko and Houston
