South County Lexus

Efficient This was the first service of my new 2015 RX350. Service was very quick, I waited in their comfortable lounge with coffee and pastry. Luis was very This was the first service of my new 2015 RX350. Service was very quick, I waited in their comfortable lounge with coffee and pastry. Luis was very helpful. Thank you More

A great experience! The service department is so efficient! The work was complete in a timely manner and they even spotted a leaky shock absorber and replaced it for fre The service department is so efficient! The work was complete in a timely manner and they even spotted a leaky shock absorber and replaced it for free since it was only a year old. Ronnie Crowe is an amazing service manager! More

service in timely manner. Great service and on time and answer all the questions. They have washed my car. Complimentary coffee and soft drink in waiting area is good for the g Great service and on time and answer all the questions. They have washed my car. Complimentary coffee and soft drink in waiting area is good for the guy like me to go that far for service because I live in Ontario, Ca 91761. Thanks for that. More

Awesome Vince in service was great and great customer service. Would take my car back there again. Everyone extremely helpful and courteous. Thanks for the su Vince in service was great and great customer service. Would take my car back there again. Everyone extremely helpful and courteous. Thanks for the superior service More

Efficient and friendly. This dealership greets you cheerfully and is attentive to your needs. The waiting area is great for 2-3 hours. Waiting area includes wireless internet This dealership greets you cheerfully and is attentive to your needs. The waiting area is great for 2-3 hours. Waiting area includes wireless internet, coffee, snacks, tables to sit at or couch area with TV. Bathrooms clean. Everyone is friendly. I find I can get a lot of work done there while my Lexus is getting serviced. More

iS250 25k Service Work was completed on time. Staff was welcoming and professional. Consultant kept me updated with emails. Check out was quick and thorough. I will Work was completed on time. Staff was welcoming and professional. Consultant kept me updated with emails. Check out was quick and thorough. I will use South County Lexus again. More

service I got in and out of your shop in under 2 hours. All of my concerns were fixed at no cost to me. All of your service people were helpful and polite. I got in and out of your shop in under 2 hours. All of my concerns were fixed at no cost to me. All of your service people were helpful and polite. It was a pleasant experience. More

Great Service My car wouldn't start which is normally the battery. I contacted the dealership and they made an appointment for when I could arrive. Jump started t My car wouldn't start which is normally the battery. I contacted the dealership and they made an appointment for when I could arrive. Jump started the car and drove it over. They immediately performed a preliminary diagnosis which indicated a bad battery but to be sure they wanted a technician to do a thorough test of the battery and charging system. It was the battery and they installed a new one and I was out in just over an hour. No fuss or muss. Great service. More

A very positive experience in service All around first class service. The total transaction was positive and efficient. The checkin and exit were professional and expedient. The waiting All around first class service. The total transaction was positive and efficient. The checkin and exit were professional and expedient. The waiting accommodations were comfortable. More

My Maintenance Service I had a standing appointment to have my 6 month service performed on my Lexus GS450h and arrived a few minutes early and told the Service wWriter I wo I had a standing appointment to have my 6 month service performed on my Lexus GS450h and arrived a few minutes early and told the Service wWriter I would wait for the time it took to complete. The austere waiting area is unlike a lot of other high end car dealers but the beverage machines were excellent as a source of refreshment. I spoke with a dew of customerts waiting as I was and the time it took to perform the service went by quickly. My car was parked for ready acces and ity was a courtesy service/no charge which was very nice. I noted a post-it note on the steering wheel that stated do not move seat. it was a reminder to service personnel not to readjust the controls from what was set to my liking. I thought that is a great thing someone did and ity iot the little things that make South Coast Lexus a great Dealership More