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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

May 02, 2016

Service Great as usual. Always get the best service and got to work with RGD again. Nice that he has been there for 12 years. Means it is a good place to work More

by petdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RGD
May 06, 2016 -

South County Lexus responded

Thanks for the post! We appreciate your continued business!

May 01, 2016

Excellent customer service The service person was ready for my scheduled appointment with the loaner car as requested. My check in time was short and the service was completed More

by artist40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danby
May 06, 2016 -

South County Lexus responded

Thank you for the feedback! Customer service is our #1 priority and we thank you for recognizing our efforts!

May 01, 2016

Truly personal service! From the time you drive it until the time you actually pick up your car this is highly personalized service with great detail paid to your personal ne More

by Tom Brabeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
May 06, 2016 -

South County Lexus responded

Tom, we appreciate you taking the time to write a review! Thanks for choosing South County Lexus!

April 29, 2016

Wonderful service and efficiency The only negative is the cost of the work done. The service person that I worked with was polite and very professional. He kept me informed on the s More

by Henry1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
May 06, 2016 -

South County Lexus responded

Henry, thanks for sharing! We appreciate you choosing South County Lexus for your service needs.

April 28, 2016

Happy! This is our second Lexus purchase from your dealership. We have been very happy with your sales, service and courtesy car program. Last year we drov More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cram was our sales person. Drew Jacobson has been our service advisor on our 1999 Lexus.
May 03, 2016 -

South County Lexus responded

Buddy, we are happy to hear this! Thank you for your continued business and loyalty!

April 28, 2016

Great! The dealership was very helpful and they made my used car look brand new again! Plus they were very informative. Great team at south county Lexus! More

by Mraspa05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco
May 03, 2016 -

South County Lexus responded

Thanks for the 5 stars and the feedback!

April 28, 2016

Felt like as if I was family My brother recently bought a Lexus from Rodger Mehr. I test drove his 2016 Lexus ct200 F-sport and loved it. So I contacted Rodger telling him what I More

by Pezsez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodger Mehr
May 03, 2016 -

South County Lexus responded

Hello and congrats on your new purchase! Our team had a pleasure working with you!

April 27, 2016

Great experience. Kevin made my service very easy Dropped my car off without an appointment and on my way to work. Kevin made the process very easy and had me out the door quickly so I could make it t More

by chrisATC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 28, 2016 -

South County Lexus responded

Chris, we are happy to hear it! Thanks for choosing South County Lexus!

April 27, 2016

Excllent I reported my problem and it was immediately address and not down played. Loner car was also dispatch and returned without a lot of hassle. More

by L3xu5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince Cornello
Apr 28, 2016 -

South County Lexus responded

We are happy to hear everything went smoothly during your visit! Thanks for the post!

April 26, 2016

Easy in, easy out Vince greeted me upon my arrival, had the paperwork and loaner car ready to go in about 5 mins. Upon return, checkout was also quick and easy. Vince More

by Cooper524
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince
Apr 28, 2016 -

South County Lexus responded

We are glad to hear it, Cooper! Thanks for the post and we hope to see you back!

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