
South County Lexus
Mission Viejo, CA
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Service Great as usual. Always get the best service and got to work with RGD again. Nice that he has been there for 12 years. Means it is a good place to work Great as usual. Always get the best service and got to work with RGD again. Nice that he has been there for 12 years. Means it is a good place to work as well as it shows he is a quality employee since you only keep the best. More
Excellent customer service The service person was ready for my scheduled appointment with the loaner car as requested. My check in time was short and the service was completed The service person was ready for my scheduled appointment with the loaner car as requested. My check in time was short and the service was completed as scheduled. They always do a outstanding job making my car look new again. The employees are always friendly and helpful and make you feel like you are important to them. More
Truly personal service! From the time you drive it until the time you actually pick up your car this is highly personalized service with great detail paid to your personal ne From the time you drive it until the time you actually pick up your car this is highly personalized service with great detail paid to your personal needs and desires. Job well done! More
Wonderful service and efficiency The only negative is the cost of the work done. The service person that I worked with was polite and very professional. He kept me informed on the s The only negative is the cost of the work done. The service person that I worked with was polite and very professional. He kept me informed on the status of my RX. The mechanic working on my RX did a thorough review and discovered several problems which he corrected. More
Happy! This is our second Lexus purchase from your dealership. We have been very happy with your sales, service and courtesy car program. Last year we drov This is our second Lexus purchase from your dealership. We have been very happy with your sales, service and courtesy car program. Last year we drove our first Lexus (a 1999 RX 300) from coast to coast last last year trouble free. We just purchased a 2015 RX 350 and we plan to keep our 1999 Lexus as a second car. We could not be happier. Thank you, Lexus! More
Great! The dealership was very helpful and they made my used car look brand new again! Plus they were very informative. Great team at south county Lexus! The dealership was very helpful and they made my used car look brand new again! Plus they were very informative. Great team at south county Lexus! More
Felt like as if I was family My brother recently bought a Lexus from Rodger Mehr. I test drove his 2016 Lexus ct200 F-sport and loved it. So I contacted Rodger telling him what I My brother recently bought a Lexus from Rodger Mehr. I test drove his 2016 Lexus ct200 F-sport and loved it. So I contacted Rodger telling him what I was looking for. Rodger Mehr made me feel as I was family and he took care of his family. I came to buy a used ct200 f sport but he talked me into a new one and gave me a good deal on it. He's an absolute joy to buy a car from. I love my new 2016 Lexus ct200 f sport. Thanks again Rodger More
Great experience. Kevin made my service very easy Dropped my car off without an appointment and on my way to work. Kevin made the process very easy and had me out the door quickly so I could make it t Dropped my car off without an appointment and on my way to work. Kevin made the process very easy and had me out the door quickly so I could make it to work on time. Got exactly what I came in for without being hassled or anyone trying to upsell me (which makes me more likely to return, I hate pushy salesman). Over all, glare at visit. More
Excllent I reported my problem and it was immediately address and not down played. Loner car was also dispatch and returned without a lot of hassle. I reported my problem and it was immediately address and not down played. Loner car was also dispatch and returned without a lot of hassle. More
Easy in, easy out Vince greeted me upon my arrival, had the paperwork and loaner car ready to go in about 5 mins. Upon return, checkout was also quick and easy. Vince Vince greeted me upon my arrival, had the paperwork and loaner car ready to go in about 5 mins. Upon return, checkout was also quick and easy. Vince went over the results of the service thoroughly. I am very satisfied with the service at South County Lexus. More