
South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,779 reviews
Consistently Great service. Always can count on this dealership for prompt, courteous service. Very attentive to customers. Every person I encounter is unfailin Great service. Always can count on this dealership for prompt, courteous service. Very attentive to customers. Every person I encounter is unfailingly polite and helpful. More
Recent Lease of RX 350 We hadn't used South County Lexus for 6 years as our last experience had not been good and they were not aggressive with their pricing. But we wanted We hadn't used South County Lexus for 6 years as our last experience had not been good and they were not aggressive with their pricing. But we wanted to give them another chance as our Salesperson Matt Hasso had been very good at follow up through those years. They performed outstandingly well and over phone and text, we quickly had a deal and they had the right car for us. We then went to the dealership and had everything completed within 2 hours. Everyone we dealt with was great and did what they needed to do quickly and efficiently which is what we wanted. We were very happy with the overall experience. More
Great In and out quick and had loaner in beteen. Service manager great and took care of all my car needs. This my third Lexus. Great Service center. In and out quick and had loaner in beteen. Service manager great and took care of all my car needs. This my third Lexus. Great Service center. More
Excellent service and on time First time service at this dealer, am trying them out with my other Lexus this Friday. They provided a loaner car and finished on time First time service at this dealer, am trying them out with my other Lexus this Friday. They provided a loaner car and finished on time More
Customer Service Above and Beyond Expectations Entire staff was very friendly and professional. Our salesman Mike Porter was outstanding! Mike took the time WE NEEDED, we never felt rushed or press Entire staff was very friendly and professional. Our salesman Mike Porter was outstanding! Mike took the time WE NEEDED, we never felt rushed or pressured. Start to finish we felt like Mike was in our court to make sure we were completely satisfied and we were. Dave & Miriam More
Extremely helpful and courteous! Great people, excellent treatment, very professional, extreme effort and investment in time by Jeffrey Rawitch to pick me up 35 miles away and return Great people, excellent treatment, very professional, extreme effort and investment in time by Jeffrey Rawitch to pick me up 35 miles away and return me home afterwards. More
Excellent service experience I took my GS in because there was a slight fluid leak and I wanted to get it checked out. My car is over 10 years old now and the 90K service was due I took my GS in because there was a slight fluid leak and I wanted to get it checked out. My car is over 10 years old now and the 90K service was due to the age of the car. All of my service including oil changes have been done at a different local dealership, but since a new job has me driving south everyday I decided to give South County Service a shot... Needless to say, I will be returning here for all future service. More
Excellent service Vince was extremely helpful as usual. He made sure that everything was completed to my satisfaction, and treated me with the respect and courtesy tha Vince was extremely helpful as usual. He made sure that everything was completed to my satisfaction, and treated me with the respect and courtesy that I've come to expect. More
LOVE IT, LOVE IT, LOVE IT AGAIN LOVE THE CAR I had my car serviced and was extremely please with the work and handling. Kevin was an awesome person in his service to me. I could not have been I had my car serviced and was extremely please with the work and handling. Kevin was an awesome person in his service to me. I could not have been more pleased. That same day I picked up my car, my husband and I bought a used car and had the delight of having Greg handle the sale. We were very happy in every detail of the transaction. Five stars for both men. More
Superb! I have an older model Lexus, which I love. The service staff at SCL always make me feel appreciated. I find that they are quite knowledgeable and ar I have an older model Lexus, which I love. The service staff at SCL always make me feel appreciated. I find that they are quite knowledgeable and are able to "dumb it down" for me (which I very much appreciate). When I am in the market for a new Lexus, I will absolutely go to SCL. More