South County Lexus

I literally just had an outstanding experience with South County Lexus in performing a 30,000 mile service on my 2023 LS500 F-sport! The service writer Maria, was great! Excellent communication on all update County Lexus in performing a 30,000 mile service on my 2023 LS500 F-sport! The service writer Maria, was great! Excellent communication on all updates and was an absolute five star process. Thank you, Maria and South County Lexus! More

I purchased my 2023 Lexus Rx350h online and had the best possible experience thanks to Zoe S. She made everything happen perfectly including getting the car trucked to my location. There were some issues wi possible experience thanks to Zoe S. She made everything happen perfectly including getting the car trucked to my location. There were some issues with the trucking company but Zoe handled everything and kept reassuring me that she was there to make my purchasing experience as excellent as possible. I would highly recommend working with her and I'm sure the dealership knows what a gem they have in Zoe S. I also thought the paperwork took a bit long, but it was out of her hands and in the finance department's control. She has done everything one could hope for. Thanks Zoe! More

I have been buying & servicing my Lexus automobiles exclusively from South Coast Lexus since 2002 ,and working with JR since October 2019. JR provides exceptional personalized service, and I have recom exclusively from South Coast Lexus since 2002 ,and working with JR since October 2019. JR provides exceptional personalized service, and I have recommended him to my friends.and family. My daughter recently purchased a 2024 RX 350h through JR and he personally delivered it to her home in Huntington Harbor. More

Great follow-up and with a desire to help me with what I was looking for. was looking for. More

Matt and Saif were patient with my particular situation. Both were professional and down to earth. I felt welcomed into the dealership as a whole as well Both were professional and down to earth. I felt welcomed into the dealership as a whole as well More

Painless purchase process. JR matched the price that I had from another dealership that didn't have the color that I wanted. The actual purchase went quickly. JR matched the price that I had from another dealership that didn't have the color that I wanted. The actual purchase went quickly. More

I recently bought a used Lexus IS from this dealership. They told me they were a non-negotiating dealer, but then they threw me in that room with the finance guy. That’s when the negotiations began. James, They told me they were a non-negotiating dealer, but then they threw me in that room with the finance guy. That’s when the negotiations began. James, my sales person was very good but truth is, I got sold a warranty that I didn’t really need and I turned it down once! But looking back it was a mistake $1800. That man is very high pressure so beware and be warned that he is going to sell you that Warranty. Also, I paid higher interest-rate than I should have because they were in a hurry to close and my credit union would’ve given me a better rate, and I should’ve waited for their quote! The high-pressure sales still exists, because they don’t want to be bothered, trying to put something through to a credit union. It’s simply takes too long.! Do your work ahead of time and don’t be pressured to buy the warranty or to accept high interest rates. By the way, they did come down quite a bit in the interest rates because I was ready to walk out the door, but wished I had waited to get the credit union offer. More

Made an offer on a car that was ignored by the sales guy like it was a personal insult. I started filling out this questionnaire and low and behold I get a voicemail an hour later saying “if you have an off like it was a personal insult. I started filling out this questionnaire and low and behold I get a voicemail an hour later saying “if you have an offer, make it. Haven’t heard from you.” Offer was made via iMessage which if you have an iPhone says “delivered” under the delivered text message. I would’ve bought the car had they continued negotiating but no such luck. More