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South Charlotte Hyundai

Pineville, NC

3.3
713 Reviews

10518 Cadillac Street

Pineville, NC

28134

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Showing 713 reviews

September 03, 2020

I always love Korean cars. So I visited the South Charlotte Hyundai on South Blvd in Charlotte, NC. I am so pleased with the Hyundai Kona SEL. Initially, I truly wanted the Hyundai Tucson but due to More

by CrystalL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francois,Anthony Barreiro-GM
Sep 07, 2020 -

South Charlotte Hyundai responded

Crystall, thank you for your positive review. We're glad to hear that you found our team here at South Charlotte Hyundai so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 21, 2020

Cory was my salesman.. he was very straight forward and professional... I enjoyed working with him and I would definitely buy another car from him ! More

by John Spampinato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory , Anthony Peake
Aug 25, 2020 -

South Charlotte Hyundai responded

John, we're thrilled to hear about your wonderful experience with us. Here at South Charlotte Hyundai we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 25, 2020

Ron the service manager has no idea what’s going on I think he lives in another world take your car somewhere else Please thanks More

by brucedowney70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake
Jul 27, 2020 -

South Charlotte Hyundai responded

Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (980) 224-5870 to share more details about your visit so we can make things right.

July 24, 2020

Bought a brand new 2020 car with paint defects! This color car is rare! They say it’s fixed to the HYUANDAI standard!! What about CUSTOMERS standards?? We are the ones making payments each month and bo More

by K!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake
Jul 26, 2020 -

South Charlotte Hyundai responded

We're extremely disappointed to hear about your negative experience at South Charlotte Hyundai. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (980) 224-5870 and we will do our best to make this better.

July 13, 2020

This place is phenomenal. The only car dealership where I’ve received good customer service. We were helped by Buddy Holmes. He saw us through the glass standing outside and got up from his desk and ca More

by Albert Peralta
Recommend Dealer
Yes
Employees Worked With
Buddy Holmes - I give him 10 stars!!!
Jul 16, 2020 -

South Charlotte Hyundai responded

Albert, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 13, 2020

Loved the experience at South Charlotte... sent them an email about what I wanted... went over took the test drive and picked up the car the next day.. Thanks to Corey Brown and Mr Anthony Barreiro for a d More

by Nemory
Recommend Dealer
Yes
Employees Worked With
Mr Anthony Barreiro and Corey Brown
Jul 16, 2020 -

South Charlotte Hyundai responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at South Charlotte Hyundai. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

July 11, 2020

We had the pleasure of working with Gabe Blount at the South Charlotte location. He was polite, super knowledgeable and extremely patient with us (even taking the time to walk my wife around the lot twic More

by Tony Demaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Blount (Sales), Cecil Stinson (Finance)
March 31, 2020

Service was good however when I went to leave my car wouldn’t start. Before I went to leave, they tried to sucker me into air filters, a drive belt, and some other BS. When my car wouldn’t start I as More

by Cdfam4
Recommend Dealer
No
Employees Worked With
Service Dept
March 24, 2020

Complete headache!! Absolutely poor communication from the salesman I worked with and the GM. Doesn’t take responsibility for their actions and apologize for causing undue stress! More

by CG
Recommend Dealer
No
Employees Worked With
Anthony Peake
Mar 25, 2020 -

South Charlotte Hyundai responded

Hi, thanks for reaching out to us. Here at South Charlotte Hyundai we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (980) 224-5870 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

Mar 30, 2020 -

CG responded

Thanks for finally getting back to me today after I’ve called 10 times to finalize our VERBAL LEGALLY BINDING deal and to tell me that the trick is that I need to be a mind reader! You just told me “I should have known you weren’t going to do the deal when you were silent YET when our meeting ended you told me you would have “legal team” contact me to sign the paperwork for the deal we just settled on”. How does this make since Mr Anthony Barrerio? ***ONLY GO TO THIS DEALERSHIP IF YOURE A MIND READER! THE GM WANTS YOU TO READ HIS MIND TO DETERMINE IF HE’S GOING TO ACCEPT YOUR DEAL OR NOT!! WOW! ABSOLUTELY PATHETIC FOR A GROWN MAN/BUSINESS MAN! Your dealership has the worse communication and needs to be in training ASAP! You can’t blame a customer for contacting the Attorneys General and higher because you have failed to contact me for 3 weeks now. What did you think I would do? I will never recommend this place and will let everyone know. You are need to be put out of business did your shiesty practices. People reading this review, I am so serious when I say please avoid this place, please.

March 01, 2020

Had an excellent service visit on 2/27/20. Very impressed with Ronald Lisk, my service advisor. He kept me advised as to the progress of the services being performed and provided me with information concerni More

by Wltdc3
Recommend Dealer
Yes
Employees Worked With
Ronald Lisk
Mar 05, 2020 -

South Charlotte Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Charlotte Hyundai. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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