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South Charlotte Hyundai

Pineville, NC

3.3
713 Reviews

10518 Cadillac Street

Pineville, NC

28134

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Showing 713 reviews

November 14, 2020

Terrible experience. I was flat out lied to and told I needed a new alternator. After a high price quote from them, I took it to 3 other places, all of whom said the alternator was fine and even showed me More

by pspalumbo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake
Nov 16, 2020 -

South Charlotte Hyundai responded

Hello, we are sorry to learn that your visit to South Charlotte Hyundai did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you. Please contact us at (980) 224-5870 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope you have a great day!

November 12, 2020

My car was taken in on time and the work was completed promptly. Crystal was my service agent and did a great job communicating before and after the work was done. I’ve always had a good experience at thi More

by hughzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Anthony Peake
Nov 15, 2020 -

South Charlotte Hyundai responded

Hi, thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed. We're looking forward to your next visit with us. Take care!

November 01, 2020

Great customer service. Nothing but smiles and everyone was willing to help in anyway . I bought my car and i only take it there. Wouldn't go anywhere else More

by Cjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lady Christa or christian. Blonde nice lady
Nov 11, 2020 -

South Charlotte Hyundai responded

Hi, thank you for your great feedback! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 31, 2020

We were directed to South Charlotte Hyundai through the Costco new car purchase program. We had already visited other dealers, and we already new wht car we wanted, its trim level , engine, etc. Our sale More

by Dave Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Oden... five stars
Nov 11, 2020 -

South Charlotte Hyundai responded

Dave, thank you for your positive review. We're glad to hear that you found our team here at South Charlotte Hyundai so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 06, 2020

South Charlotte Hyundai is exceptional! The people there are top notch and a pleasure to deal with. I look forward to my visits. It is like visiting old friends. I am kept well informed and deliveries ar More

by jenjerliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion and Neil--the very best sales people ever. Customer care is their middle names.
October 05, 2020

Excellent customer service. Bobby is great service manager. Wouldn't take our cars anywhere else. The service team is great and love how they wash the cars after they finish the work. More

by Mrtaken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Dills
October 05, 2020

I was very impressed with Mr. Phil Oden. Everything was possible to explain about the car he was on tops. I’m recommended for everyone I know. Thank you. More

by capavali58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Oden, Anthony Peake
September 13, 2020

Great service, courteous, helpful, & informative. Will definitely will be using them again. Lori Turner was my service advisor. Will use her again. Thank you much. More

by Blondie!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Turner Service Advisor, Anthony Peake
Sep 14, 2020 -

South Charlotte Hyundai responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at South Charlotte Hyundai. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 12, 2020

Bobby Dillis helped me out, great guy and great service, highly recommend! Even washed my car for me, everyone was nice and friendly will return More

by Smithbradley695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Dillis, Anthony Peake, Cam Hudson
Sep 14, 2020 -

South Charlotte Hyundai responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose South Charlotte Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 06, 2020

People in service department is always very pleasant and do a great job. Wait time for completion of service is did not take long t More

by joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
Sep 08, 2020 -

South Charlotte Hyundai responded

Joyce, thank you so much for your feedback about South Charlotte Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing South Charlotte Hyundai!

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