
South Charlotte Hyundai
Pineville, NC
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Terrible experience. I was flat out lied to and told I needed a new alternator. After a high price quote from them, I took it to 3 other places, all of whom said the alternator was fine and even showed me needed a new alternator. After a high price quote from them, I took it to 3 other places, all of whom said the alternator was fine and even showed me the output. The money I spent on the diagnostic was supposed to be free if they only found issues relating to the recall. This was the truth but the dishonest service tech not only lied about the alternator but took my money for the diagnostic. I'm absolutely disgusted. Times are always tight for my family, especially during covid. I will be going out of my way to share this with everyone I know on every social media platform. More
My car was taken in on time and the work was completed promptly. Crystal was my service agent and did a great job communicating before and after the work was done. I’ve always had a good experience at thi promptly. Crystal was my service agent and did a great job communicating before and after the work was done. I’ve always had a good experience at this location. I bought my car here and Anthony Peak was my salesman. A big shout-out to him too for a great buying experience. More
Great customer service. Nothing but smiles and everyone was willing to help in anyway . I bought my car and i only take it there. Wouldn't go anywhere else was willing to help in anyway . I bought my car and i only take it there. Wouldn't go anywhere else More
We were directed to South Charlotte Hyundai through the Costco new car purchase program. We had already visited other dealers, and we already new wht car we wanted, its trim level , engine, etc. Our sale Costco new car purchase program. We had already visited other dealers, and we already new wht car we wanted, its trim level , engine, etc. Our salesperson, Phillip Oden, was very helpful, taking us through our choices and arranging for us to drive a vehicle similar to the one we wanted. This car was also provided to us as a "loaner" for the few days it took for our desired new vehicle to arrive. Everything went very smoothly. There was no problem getting the reduced price pre-negotiated with Costco. Everything worked great. More
South Charlotte Hyundai is exceptional! The people there are top notch and a pleasure to deal with. I look forward to my visits. It is like visiting old friends. I am kept well informed and deliveries ar are top notch and a pleasure to deal with. I look forward to my visits. It is like visiting old friends. I am kept well informed and deliveries are on time and correctly handled. More
Excellent customer service. Bobby is great service manager. Wouldn't take our cars anywhere else. The service team is great and love how they wash the cars after they finish the work. manager. Wouldn't take our cars anywhere else. The service team is great and love how they wash the cars after they finish the work. More
I was very impressed with Mr. Phil Oden. Everything was possible to explain about the car he was on tops. I’m recommended for everyone I know. Thank you. possible to explain about the car he was on tops. I’m recommended for everyone I know. Thank you. More
Great service, courteous, helpful, & informative. Will definitely will be using them again. Lori Turner was my service advisor. Will use her again. Thank you much. definitely will be using them again. Lori Turner was my service advisor. Will use her again. Thank you much. More
Bobby Dillis helped me out, great guy and great service, highly recommend! Even washed my car for me, everyone was nice and friendly will return highly recommend! Even washed my car for me, everyone was nice and friendly will return More