
South Charlotte Hyundai
Pineville, NC
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Helpful, knowledgeable, and timely service Shane Sorrells was extremely accommodating in getting the repairs completed on a timely basis, was excellent with his communication to me on the statu Shane Sorrells was extremely accommodating in getting the repairs completed on a timely basis, was excellent with his communication to me on the status of the work, and displayed initiative in meeting my transportation needs with a loaner. In addition, he was most personable, and took time to explain what they were doing and why. More
Great Experience! First I would like to state that my Fiancée and I could not have drove off of any lot with a car under 20,000 miles. With both our credit scores aroun First I would like to state that my Fiancée and I could not have drove off of any lot with a car under 20,000 miles. With both our credit scores around the low 500's, my Fiancée being a full-time stay-at-home Mom/college student and a repossession on my credit, one could only imagine our struggles in finding the perfect car for us. We walked into South Charlotte Hyundai on Chrstmas Eve 2014 just to see what kind of offers they had. We were immediately greeted by Gaither Hendrix. After a short conversation with Gaither about our likes and target monthly payment, we felt confident that he was going to get us a car. He first showed us a 2011 Sonata with 50,000 miles on it. We didn't like this car because of the miles, the color and the wear of the intrrior. But unlike other car salesman that we have encountered, Gaither said okay, well we have some other used cars that have better mileage and maybe a little out of your target range. We chose a 2013 Sonata with only 17800 miles on it. My target payment went from $200 to $410. I became concerned because my major want is to save but i realized that a new car could actually save us big bucks in following years. The customer service did not stop there. I believe that the whole South Charlotte of Hyundai team fought for us to get our payment dropped. Within a few days of owning the car our interest dropped almost 3 full points due to the finance department looking at other banks offers. Overall this has been a great experience. Great dealership for first time buyers I believe. More
Antonio Grant is the best! Had the best Car Salesman ever. Thank you so much for making me feel welcome. I love my new car. I will refer everyone to you to purchase a car. Had the best Car Salesman ever. Thank you so much for making me feel welcome. I love my new car. I will refer everyone to you to purchase a car. More
Absolutely the best!!! I have purchased multiple vehicles from this location dating back to Harrelson Hyundai and find they are the best at a low pressure, high knowledge ap I have purchased multiple vehicles from this location dating back to Harrelson Hyundai and find they are the best at a low pressure, high knowledge approach. Every question gets answered promptly and correctly. The stock to pick from has all models and prices and the Lifetime Powertrain Warranty is a definite plus. This dealership is approx. 40 minutes from my house with another Hyundai dealer only 6 miles down the road from my house and I keep coming back to this location. More
Oil change for Mom! Frank was awesome. He is always friendly and treats my mother very well, even though the language barrier is apparent he does a great job of getting h Frank was awesome. He is always friendly and treats my mother very well, even though the language barrier is apparent he does a great job of getting her vehicle taken care of and communicating as effectively as possible. Wonderful experience everytime. More
Service - Oil change and Tire rotation Frank Greer was great, he was prompt, friendly and did an excellent job! I really appreciated working with him. Please tell Frank we thought he did Frank Greer was great, he was prompt, friendly and did an excellent job! I really appreciated working with him. Please tell Frank we thought he did a great job! More
Oil change I have had many unexceptional experiences and multiple challenges with this location. However I was very honest with my feedback and I felt that I was I have had many unexceptional experiences and multiple challenges with this location. However I was very honest with my feedback and I felt that I was heard. My last visit was perfect! Thank you for taking my constructive critisim to heart and making things right. I appreciate all that you do. More
Recent service experience I recently took my 2015 hyundai genesis in for an initial oil and filter change. The service representative, Meng Lim, was very courteous and immediat I recently took my 2015 hyundai genesis in for an initial oil and filter change. The service representative, Meng Lim, was very courteous and immediately set up shuttle transportation for me to my office and back to the dealership when my car service was complete. I was very satisfied with the service experience and will use South Charlotte for my vehicle service in the future More
Service Visit - exactly as planned Just completed a service visit and everything went exactly as planned when reviewing and scheduling the appointment. It's always nice to work with a Just completed a service visit and everything went exactly as planned when reviewing and scheduling the appointment. It's always nice to work with a company and employees that are up front and delivers what they promise. More
Another Great Experience! Another great experience with this team! This is the 4th Hyundai I have had, and the first experience with this particular group of people. Jeff Bel Another great experience with this team! This is the 4th Hyundai I have had, and the first experience with this particular group of people. Jeff Belsky has helped me with prior purchases, and my salesperson this time was Alexa Matos, who was great with follow-up, and providing her contact information for any questions or concerns. Mayra Herrera was great as well, being of great assistance with all of my paperwork, and getting me things mailed and faxed in a timely manner. All aspects of the transaction happened exactly when and how they told me that they would, and that is worth a lot!! I would recommend this team to anyone looking for a new car! More