South Charlotte Hyundai

2017 Hyundai Tucson The sales person was initially professional, although once it was clear he'd made the sale, he immediately told us to go sit in another room as he had The sales person was initially professional, although once it was clear he'd made the sale, he immediately told us to go sit in another room as he had another customer come in that he dedicated way more time to, in front of us. Nobody followed up properly after the purchase. Everybody else we talked to were great. Since there were no mats in the car, I asked for all weather mats and asked how much extra that would be, and the salesperson came out with a set of mats he tossed in the back and said they were on the house, as if he somehow gave me some kind of extra value. Turns out those mats were already included. Nobody really followed up with me after the car was delivered. I had questions that I was too flustered and hungry to remember at the time. I wanted a custom plate and I wanted to know the maintenance schedule and where/how to service the vehicle and also what the engine break-in procedure was... Overall, not a great experience. More

Wonderful Experience We had a great experience at South Charlotte Hyundai with Anthony he took time out of busy day to show us all the cool features that the 2017 Hyundai We had a great experience at South Charlotte Hyundai with Anthony he took time out of busy day to show us all the cool features that the 2017 Hyundai Sonata Sport had to offer. With the great rebates going on it just made a lot of more sense to go with a new vehicle rather than pre owned. More

Bryan the Great! Excellent experience compared to the experience I had with other dealerships before dealing with South Charlotte Hyundai. I actually visited four d Excellent experience compared to the experience I had with other dealerships before dealing with South Charlotte Hyundai. I actually visited four dealerships prior to South Charlotte Hyundai. No one gave me the customer service experience and of course the deal I was looking for until I got with Brian. Good guy, no pressure and very friendly. More

Got to the point. Very professional attitude and work ethics's. Went the extra mile to ensure that all avenues were available for financing. Once that happened everyt Very professional attitude and work ethics's. Went the extra mile to ensure that all avenues were available for financing. Once that happened everything moved quickly. Very happy I started there More

A nice, no-hassle purchase Went in to the dealership with a friend who was getting her car serviced and ended up trading in my 2013 Sonata for a 2016 Sonata. Brian was very help Went in to the dealership with a friend who was getting her car serviced and ended up trading in my 2013 Sonata for a 2016 Sonata. Brian was very helpful and informative. Showed me a number of cars in the price range I was looking in and didn't feel pressured at all An overall good buying experience. More

Salesman great, managers not so great I went to South Charlotte Hyundai to turn in my existing lease or possibly purchase it. I was greeted at the door as I arrived (by manager Jean) whic I went to South Charlotte Hyundai to turn in my existing lease or possibly purchase it. I was greeted at the door as I arrived (by manager Jean) which was nice and I was directed to Mr. Antonio Grant. Antonio Grant was absolutely GREAT! He was patient and knowledgeable with my 1 million questions, gave me all my options and located the exact vehicle that I wanted, color and features. All in all I ended up returning my existing lease, leasing the vehicle that I truly wanted and purchasing a second vehicle at a great price. The one disturbing issue that I had is that each transaction was processed separately. Meaning that added another 2 to 3 hours to my visit. When I voiced my concern of having to wait even longer then what I felt was necessary after spending 6 hours and thousands of dollars on a purchase, manager Jean (whom deliberately wouldn't give me his last name) and general manager Anthony Barreiro gave me the impression that they could care less. I myself am part of management of customer service and would have and has in the past handled such situations in a totally different manner. Granted even if a customer spends $1 or $1,000 each customer should get the same quality service. But neither of them tried to satisfy me as a customer or give me the service that I felt that I wanted and deserved. I will not let the interaction with the upper management damper the overall experience to where I would go to the extreme of not utilizing their dealership or to deter anyone from the other sales people who were very kind and attempted to accommodate me more appropriately than their bosses. Thumbs up to the sales staff, thumbs down to upper management. More

Awesome Service This buying experience was an excellent choice! I have been recommending this dealership to others that I come in contact with. The buying experience This buying experience was an excellent choice! I have been recommending this dealership to others that I come in contact with. The buying experience here was paramount and my salesman knew his stuff about my purchase. Keep up the good work Mr Boykin! More

Straight forward Anthony was an excellent salesperson. He definitely had the knowledge and was very straightforward. He save me a lot of time by being honest with me a Anthony was an excellent salesperson. He definitely had the knowledge and was very straightforward. He save me a lot of time by being honest with me and I greatly appreciate that. I would definitely recommend him to a family or friend. Thank you, Richie Colon More

Best Sales Team This was one of the best experiences I've ever had with a car dealership. Even with my circumstances, Matt White and Anthony Peake worked everything o This was one of the best experiences I've ever had with a car dealership. Even with my circumstances, Matt White and Anthony Peake worked everything out for me and put me in the vehicle I wanted! Thank you so much! More

T totally awesome buying experience This is my third Hyundai I have gotten from Antonio Grant.I have to say the whole buying experience was smoooth and easy.The whole staff from Greg.Ant This is my third Hyundai I have gotten from Antonio Grant.I have to say the whole buying experience was smoooth and easy.The whole staff from Greg.Anthony and Tyrone thank you all for another great buying experience.I have to say Antonio you are one in a million thank you soooo much!!!! Kimberly Harvey More