South Charlotte Hyundai

New 2017 sonata trade in Great customer service, up front and extremely helpful. Very flexible with scheduling and acoomodating working to get best deal and keeping us informe Great customer service, up front and extremely helpful. Very flexible with scheduling and acoomodating working to get best deal and keeping us informed of process and how long we would be waiting. More

Molina's Experience From the start Xzavia was very From From the start Xzavia was very professional & polite. When I didn't understand something, he was knowledgeable, From the start Xzavia was very From From the start Xzavia was very professional & polite. When I didn't understand something, he was knowledgeable, patient, & went over everything again. He walked me thru step by step. Because of his personality & humor, the process was that much smoother! The best & easiest experience I ever had in purchasing a car.! With Randy Thompson help the deal was sealed. More

Excellent Great dealership! They were very professional. We were greated with a warm and friendly handshake and a smile. They were kind and curtieous, and even Great dealership! They were very professional. We were greated with a warm and friendly handshake and a smile. They were kind and curtieous, and even offered us something to drink.They acted like they genuienly wanted to sell us a car. They did not waste our time.we were in and out very quickly. I would recomend them to anyone who is looking for a car. When you go to the dealership make sure you ask for Bryan Getchius he was an excellent salesman. More

2017 Hyundai Tucson The sales person was initially professional, although once it was clear he'd made the sale, he immediately told us to go sit in another room as he had The sales person was initially professional, although once it was clear he'd made the sale, he immediately told us to go sit in another room as he had another customer come in that he dedicated way more time to, in front of us. Nobody followed up properly after the purchase. Everybody else we talked to were great. Since there were no mats in the car, I asked for all weather mats and asked how much extra that would be, and the salesperson came out with a set of mats he tossed in the back and said they were on the house, as if he somehow gave me some kind of extra value. Turns out those mats were already included. Nobody really followed up with me after the car was delivered. I had questions that I was too flustered and hungry to remember at the time. I wanted a custom plate and I wanted to know the maintenance schedule and where/how to service the vehicle and also what the engine break-in procedure was... Overall, not a great experience. More

Wonderful Experience We had a great experience at South Charlotte Hyundai with Anthony he took time out of busy day to show us all the cool features that the 2017 Hyundai We had a great experience at South Charlotte Hyundai with Anthony he took time out of busy day to show us all the cool features that the 2017 Hyundai Sonata Sport had to offer. With the great rebates going on it just made a lot of more sense to go with a new vehicle rather than pre owned. More

Got to the point. Very professional attitude and work ethics's. Went the extra mile to ensure that all avenues were available for financing. Once that happened everyt Very professional attitude and work ethics's. Went the extra mile to ensure that all avenues were available for financing. Once that happened everything moved quickly. Very happy I started there More

A nice, no-hassle purchase Went in to the dealership with a friend who was getting her car serviced and ended up trading in my 2013 Sonata for a 2016 Sonata. Brian was very help Went in to the dealership with a friend who was getting her car serviced and ended up trading in my 2013 Sonata for a 2016 Sonata. Brian was very helpful and informative. Showed me a number of cars in the price range I was looking in and didn't feel pressured at all An overall good buying experience. More

Bryan the Great! Excellent experience compared to the experience I had with other dealerships before dealing with South Charlotte Hyundai. I actually visited four d Excellent experience compared to the experience I had with other dealerships before dealing with South Charlotte Hyundai. I actually visited four dealerships prior to South Charlotte Hyundai. No one gave me the customer service experience and of course the deal I was looking for until I got with Brian. Good guy, no pressure and very friendly. More

Salesman great, managers not so great I went to South Charlotte Hyundai to turn in my existing lease or possibly purchase it. I was greeted at the door as I arrived (by manager Jean) whic I went to South Charlotte Hyundai to turn in my existing lease or possibly purchase it. I was greeted at the door as I arrived (by manager Jean) which was nice and I was directed to Mr. Antonio Grant. Antonio Grant was absolutely GREAT! He was patient and knowledgeable with my 1 million questions, gave me all my options and located the exact vehicle that I wanted, color and features. All in all I ended up returning my existing lease, leasing the vehicle that I truly wanted and purchasing a second vehicle at a great price. The one disturbing issue that I had is that each transaction was processed separately. Meaning that added another 2 to 3 hours to my visit. When I voiced my concern of having to wait even longer then what I felt was necessary after spending 6 hours and thousands of dollars on a purchase, manager Jean (whom deliberately wouldn't give me his last name) and general manager Anthony Barreiro gave me the impression that they could care less. I myself am part of management of customer service and would have and has in the past handled such situations in a totally different manner. Granted even if a customer spends $1 or $1,000 each customer should get the same quality service. But neither of them tried to satisfy me as a customer or give me the service that I felt that I wanted and deserved. I will not let the interaction with the upper management damper the overall experience to where I would go to the extreme of not utilizing their dealership or to deter anyone from the other sales people who were very kind and attempted to accommodate me more appropriately than their bosses. Thumbs up to the sales staff, thumbs down to upper management. More

Awesome Service This buying experience was an excellent choice! I have been recommending this dealership to others that I come in contact with. The buying experience This buying experience was an excellent choice! I have been recommending this dealership to others that I come in contact with. The buying experience here was paramount and my salesman knew his stuff about my purchase. Keep up the good work Mr Boykin! More