South Charlotte Hyundai

After buying a vehicle here in the past, you’d think they’d show you some sort of respect. Nah. After calling the dealership this morning, speaking to Phillip Oden, I let him know I had a lease I was lo they’d show you some sort of respect. Nah. After calling the dealership this morning, speaking to Phillip Oden, I let him know I had a lease I was looking to sell to the dealer. Strait sell and walk away. I let him know other dealers had made offers and the details on what I was looking to do. After driving from Gastonia to South Charlotte, wasting an hour and a half of my time, they finally let me know that management that afternoon was only interested in me basically refinancing. Which wasn’t what I had said I wanted to do. They “just decided” they weren’t interested in what I had clearly discussed on the phone with them. Convenient. All that just to get someone in the door and waste time. We all have things to do. Respect goes a long way, you’d think a company would realize that. More

Cancelled my appointment twice within 48 hours of appointment time because they can’t get themselves organized. Completely unprofessional and not how you handle business. No longer using them for my appointment time because they can’t get themselves organized. Completely unprofessional and not how you handle business. No longer using them for my service needs. More

After 10 days waiting on My Deal through their own website. They NEVER had the car. They have terrible on customer service. I am so glad that I didn’t buy from them and would have regretted it. Please website. They NEVER had the car. They have terrible on customer service. I am so glad that I didn’t buy from them and would have regretted it. Please avoid them at all cost. More

Great staff and very friendly. Device advisor is very smart and the te h that work on my car very professional. Great dealer experience Device advisor is very smart and the te h that work on my car very professional. Great dealer experience More

It takes way too long for an oil change an 11:15 appointment car does not go on a lift until 12:15 and don’t get out of the dealership until 1:15 way too long for An oil change. If you have an appoi appointment car does not go on a lift until 12:15 and don’t get out of the dealership until 1:15 way too long for An oil change. If you have an appointment the car should be done at that time that the appointment was made More

My car had a recall on the engine. I took my car to Hyundai and Crystal K. was extremely helpful with making sure I was at ease knowing the process and provided updates throughout the process! Although Hyundai and Crystal K. was extremely helpful with making sure I was at ease knowing the process and provided updates throughout the process! Although it was a long process, I was satisfied in knowing that Crystal was making sure that all was taken care of in order for me to get back on the road. More

Very professional and efficient. I was pleased to see Crystal Kush is part of the staff. She helped me when I owned a Highlander and I know she takes customer service seriously. Anthony Peake also guided Crystal Kush is part of the staff. She helped me when I owned a Highlander and I know she takes customer service seriously. Anthony Peake also guided me when I had questions about the services needed for routine maintenance. I’ve driven the Palisade for 9 months and am quite happy with my choice. I look forward to a good relationship with South Charlotte Hyundai and the new space when it opens. Thank you. More

Took care of regular maintenance for my santa fe on time and were very professional kept me informed and check out was easy and friendly and were very professional kept me informed and check out was easy and friendly More