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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,168 Reviews

2,168 Reviews of South Bay Hyundai - Service Center

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October 29, 2024

Jack is my preferred service manager. He always goes up and beyond. He is amazing. More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for your kind review! We'll be sure to let Jack know to keep up the good work. Please let us know if we can assist you with anything else.

October 27, 2024

Jack was awesome. He was very courteous and helpful. My Santa Fe was in and out quickly. More

by enmperis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 24, 2024

Andy and the crew at South Bay Hyundai took very good car of me. Had a manufacture defect with a tire but they helped rectify it More

by jlennig86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Oct 25, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Andy and his team. Please let us know if there's anything else we can do for you.

October 20, 2024

The advisor was very kind and the services were finished quickly. What I wanted was completely done. More

by gorbakoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Oct 22, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

October 20, 2024

I have been a customer since 2016. I have a great deal of respect for the people working at SBH. Calvin the service manager always acknowledge me when I come in for service. More

by jimverd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experiences with Calvin and our team at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

October 18, 2024

Their service department is excellent. Front man Kai took great care of me and even arranged transportation while my car was there. They fixed my car when other dealerships did a poor jo More

by Scorpio45lbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Oct 18, 2024 -

South Bay Hyundai responded

There’s nothing better than receiving a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

October 18, 2024

Never any issue in this location! I would show up with no schedule yet they are still super willing to help! I used to live in San Jose but I would drive down just to get my car servi More

by jyc360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Oct 18, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

October 18, 2024

If not for Jack, I would go somewhere else. I’ve had to bring in my car three times for an alignment that is still not aligned, but I don’t have the time to bring in yet again. Jack has been ve More

by JulianA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

South Bay Hyundai responded

We are sorry to hear about your experience and appreciate you reaching out to us. Please know that we understand your frustration and consistently check our prices against other local dealers to remain competitive. We will be sure to relay your kind words to Jack.

October 17, 2024

Check engine light has come back on 3 times within span of 4 weeks. I now also hear a weird sound at idle. Dealership rep has not been responsive and no loaner has been offered to remedy this issue. More

by j.med24
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kei
Oct 18, 2024 -

South Bay Hyundai responded

We are sorry to hear that your experience with us has not been positive. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

October 15, 2024

Jack, along with the rest of the staff, was very accommodating and personable. SBH should hold a course on customer service!!! More

by spirit42672
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

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