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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,181 Reviews

2,181 Reviews of South Bay Hyundai - Service Center

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April 28, 2023

Service advisor, Jack Kim, was very courteous and explained what procedures would be done during the servicing of my car. Maintenance Technician, Israel, performed those procedures and had the work More

by tcmatcog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Antonio was very helpful and efficient during this service. I appreciate the friendliness and communication of everyone at the service center. More

by icervantes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

The service center was very orderly, and polite. The team was genuinely interested in ensuring you were satisfied and taken care of. They then offered a Lyft back home, and then a Lyft back to the s More

by WORLDGATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

I thought they were prompt, friendly, and service oriented. I will continue to bring my Tucson there. More

by rwhite28gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
April 26, 2023

Antonio was great. Super nice and helped me get in and out quick. Answered all my questions as well! More

by Jamie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

My experience with South Bay was phenomenal. Vanessa (Service Advisor) is the pillar of what customer service should image. She is extremely professional and very knowledgeable at her craft. I w More

by rward0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L. Service Advisor
April 26, 2023

The staff was helpful and courteous, the mechanical-related service was fine, but after I noted that I was encountering an error connecting to Blue Link they took the "assume operator error" More

by Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Nelson
April 25, 2023

The service I received was A-1. My service representative was very polite and knowledgeable. More

by SHAYSHAY692000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Donnie, and the whole team really, goes above and beyond to ensure that I am informed, comfortable and taken care of. The work is always done right the first time. More

by JMORAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
April 24, 2023

Justin went above and beyond! He took care of my service needs for me. He made sure to follow up too! More

by jennifer.madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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