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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,181 Reviews

2,181 Reviews of South Bay Hyundai - Service Center

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May 07, 2023

Justin Kim - all good! Thanks for your follow up phone call regarding my vehicle. Will be back for my regular service maintenance at your dealership. More

by luxfer6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kim
May 07, 2023

Due to Cancer in our household, we had to hold off getting our GV80 serviced until the timing was right. We reached out to Donnie the Service Manager and we were able to schedule a date that worked fo More

by Jsred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L., Donnie Ellis
May 06, 2023

My first time having my new GV80 serviced Went well and great staff. Thank you More

by gbass2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria
May 06, 2023

I picked up the Cargo Security Screen for my new Santa Fe. Kirk installed it for me. Thank you! More

by cindyambb
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Kidman, Anh Rock
May 06, 2023

Justin Kim was a great service provider took care of my car. Great job sir More

by MR. STEELER 55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kim
May 04, 2023

The oil change went well on my 2022 Kona! I did not use the shuttle service & the waiting area experience was very good! More

by scottleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez & Nicole Nelson
May 04, 2023

My service manager, Donnie, is very attentive and thorough. It is a pleasure to work with him! More

by irenepink
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 03, 2023

Everything went very smoothly. Holly was wonderful - very friendly, extremely helpful. The lounge was comfortable and I wasn’t kept waiting any longer than I expected. Great first More

by singing4mysoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly- Service ??????????
April 29, 2023

The service team at South Bay Genesis is incredible. The service manager Donny, has a great team working with him. Vanessa is always going above and beyond to make sure my vehicle gets the proper mainte More

by JLEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa in the service department. , Donnie Ellis
April 29, 2023

Excellent customer service from the service department and person. The shuttle service was great and convenient. More

by mwashington9715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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