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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,168 Reviews

2,168 Reviews of South Bay Hyundai - Service Center

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November 14, 2024

I was told the service would take 3 hours due to recall update but I got my car service in less than a hour. Wow! More

by michael.bidese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Nov 14, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

The dealership is clean and offer snacks while waiting. When scheduling an appointment it would be nice to not have to wait 2 or more hours for just an oil change though. What is the purpose of an appointm More

by Davele98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for your kind review. We will be sure to share your comments with our team.

November 14, 2024

Service was scheduled over the phone. Staff was very helpful. When I got to the dealership, check in was smooth. I wanted in the lobby and the lobby had a nice sitting area while I waited More

by Loni.adesanmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 13, 2024

Service advisor was excellent. However the service took longer than anticipated, with a wait of almost 4 hours. More

by luis_salem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us your review. We are pleased to hear that your service advisor was excellent and understand your frustration. Please know that we take our reviews to heart and are sorry about your wait.

November 12, 2024

They are truly exceptional on service and knowledge. South Bay Hyundai is very modern and clean. Their staff's are very friendly. They check my car and tool care of the small details as well. More

by jameshwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

South Bay Hyundai responded

James, we're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

November 09, 2024

My 2015 Elantra GT needed a smog check, so I went to a local inspection station. As the vehicle did not pass I contact South Bay Hyundai who service my vehicle and made an appointment with Jack Kim. Jack More

by SM1TSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Davis
Nov 14, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team and that we were able to assist you! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2024

I received excellent customer service from Jack. I appreciate his attention to details and the quality of work on my car. More

by diathorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

November 08, 2024

Great customer service. Quick appointment and easy to make the appointment. I’ll be back More

by karina1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female checked me jn
Nov 14, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

November 07, 2024

Friendly staff and efficient management of service which is greatly appreciated. Thank you for the great service! More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian and hollie
Nov 07, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Be sure to reach out if you have any questions.

November 07, 2024

My experience at South Bay Hyundai was awesome. I got a warm greeting when I got there, I got all my questions answered, and they took good care of my car. More

by akiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesús Flores
Nov 07, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

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