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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,947 Reviews

1,947 Reviews of South Bay Hyundai - Service Center

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May 22, 2024

Prior experience has been very good but my recent visit was mediocre at best. My vehicle was recently in for engine repair and the part had to be ordered, which is completely understandable. However, I was More

by biggjps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
May 24, 2024 -

South Bay Hyundai responded

We apologize for the frustration you've experienced with your vehicle's repairs at our dealership. We take your feedback seriously and are committed to resolving these issues promptly and effectively. Thank you for bringing these concerns to our attention, and we apologize for any inconvenience this has caused.

May 22, 2024

Great customer service. Quick and easy super friendly staff highly recommend to friends and family . More

by Interesting review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo From Sales did an excellent job in helping me out.
May 24, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with us. And of course, we have to thank you for recommending us to your friends and family as well. If there is anything you need please feel free to let us know.

May 22, 2024

Best Hyundai dealership in Los Angeles. Everyone was super nice and friendly, I’ll be coming back here again More

by briantolepld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we look forward to seeing you again.

May 21, 2024

Service was good Prompt. Kind, fast Car was was a bonus Also good coffee and snack More

by miraedoe510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 20, 2024

Not happy with experience. Top items on my list to be taken care of were the same from last year which were not handled then and now they are saying that warranty has expired More

by SARANDIPITY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience and understand your concerns. Please know, we've shared this feedback with our teams and someone from our service department will be contacting you.

May 19, 2024

Excellent service, always looking out for the best intentions of the customer. Highly recommend this dealership to anyone More

by luisbanuelos219
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. Thank you for your recommendation; we appreciate it!

May 18, 2024

Thanks South Bay Hyundai for being the only dealership to service a car! I want to thank Hollie for taking me in and out in record times...HaHaHa!!! More

by in.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

May 18, 2024

I always get great speedy service for my Tucson Hybrid at South Bay Hyundai. Jack Kim is extremely polite and knowledgable with great customer services skills and a pleasure to work with. This from a car bus More

by greekinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

May 18, 2024

Dylan was extremely helpful and responded with a genuine concern about my service issues. I’m happy to work with him. More

by RAMIREZ_RODOLFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 20, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call.

May 18, 2024

The service writer was very knowledgeable in explaining the problem with my car from the mechanic More

by CIVITELLOPATRICIA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 20, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

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