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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,180 Reviews

2,180 Reviews of South Bay Hyundai - Service Center

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September 01, 2023

Nice but inexperienced employees or constantly understaffed. Has been weeks and still no response to ongoing oil issue. Noticed class action lawsuit about the matter online. Hope Hyundai does the More

by BAYBEE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon
September 01, 2023

I made my appointment online it was very helpful and easy. David was excellent very kind and knowledgeable. The information he gave me was very helpful. I will be back and spread the good of my excellen More

by maxinemamon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Make sure they open on time not late. Give custom discount when they don't open up on time. More

by vincentbrown438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
August 31, 2023

Everyone at the service depth was very welcoming and helpful. A special thanks and recognition to Dylan who answered all my questions and was very understanding of my situation. More

by DIZOLLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Donnie Ellis
August 31, 2023

I was able to get a last minute Service appointment at SouthBay Hyundai after my tired was damaged from hitting a pothole. Dylan is an excellent service advisor, not only did he keep me up to date with wh More

by fabiola.portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
August 31, 2023

The lot is chaotic with the construction. I went in for a recall item and told the representative that CarPlay isn’t working. I’ve owned the car for three months and it has less than 3,000 More

by srhemphill
Recommend Dealer
No
Employees Worked With
Don’t remember
August 31, 2023

Service was great, everyone very helpful, impressed with the offered shuttle service, the waiting room could use an update More

by JOELWZIMMERMANN
Recommend Dealer
Yes
Employees Worked With
Holli
August 30, 2023

Came in because my rear camera wasn’t working and they gave me back my car with a whole new camera. I can see everything in HD! Nicole helped me out. She’s so sweet and she educated me about my car. She’s More

by ivy t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
August 29, 2023

Great service great attitude and was very patient will come back here again South Bay Hyundai More

by dgillous23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Christian Proctor, Donnie Ellis , Jim Hindi
August 28, 2023

It's been excellent to me and hopefully save me from any theft car. Thanks. More

by thomaskyupark
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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