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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,180 Reviews

2,180 Reviews of South Bay Hyundai - Service Center

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September 08, 2023

Waited a while for a customer representative to assist me. No one called me back to notify when job was complete. Had to drive in to figure it out. More

by ruyehara225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I always receive exceptional service. Employees are always very professional and provide exceptional customer service. It’s always a pleasure to deal with South Bay Honda. More

by mike.claudia.encinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Went in for a scheduled maintenance service and they finished my car before they said it would be done. Thanks for such fast service! More

by LISAWALDER925
Recommend Dealer
Yes
Employees Worked With
Nicole
September 07, 2023

It's very uncomfortable for any customer without a waiting room. Dealership needs to upgrade including Service Center More

by rodelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Nelson
September 03, 2023

Jack Kim Kind and good service I want to go there again. Thank you so much More

by jeepanvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Great service. Very professional, helpful and nice staff. Jack Kim did phenomenal job to make sure that the ABS brakes are functioning correctly after they were fix More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Serious problem should be diagnosed when recall service. Original rodent wire problem a big lie More

by wrldclssprts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
September 02, 2023

The SB team were great. Dylan from the moment he took my random phone call, 1 week prior to my finally coming in,was awesome. He addressed all my concerns. He is a great ass More

by DIZOLLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan and the Ladies in Reception.
September 02, 2023

No one answers the phone in the service department. I waited for 25 minutes and I was the only person there before someone helped me. I was told my car would be ready in three hours and it took 2 1/2 d More

by lmsolaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
September 02, 2023

Fast friendly and efficient service. Car was ready exactly when they said it would be. More

by Tinsmankelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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