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South Bay Hyundai - Service Center
Torrance, CA
2,177 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,177 Reviews of South Bay Hyundai - Service Center
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November 24, 2023
A little confusing due to the construction but my car was done in the time quoted and since it was much longer than I'd expected, they coordinated a Lyft home and back! done in the time quoted and since it was much longer than I'd expected, they coordinated a Lyft home and back! More
by Sahnigahv
Verified Customer
November 22, 2023
The service department at South Bay Hyundai is awesome! I would like to give special thanks to Service Advisor DylannConover. I took my older model Hyundai Accent in for repair last week on a rain awesome! I would like to give special thanks to Service Advisor DylannConover. I took my older model Hyundai Accent in for repair last week on a rainy day and Dylan greeted me immediately. He carefully explained the next steps needed to complete my request. I was very impressed by the updates and personal service I received. I wish the service departments of other brands I drive were as helpful and responsive as Dylan and South Bay Hyundai! Just as important as sales department, Service Dept. is a key factor when buying a car. I will certainly choose this dealership when it comes time for a new car purchase. More
by bill.k
Employees Worked With
Dylan Conover
November 21, 2023
Deon is very dedicated to his work I think he deserves a raise and soon enough he might be able to become general manager.Due to the fact that he took his time explaining the car buying process with clear raise and soon enough he might be able to become general manager.Due to the fact that he took his time explaining the car buying process with clear wording and the passion is in his voice when express how awesome the dealership provides trust worthy business and even time I visited it has been pleasant in fact he represents good quality service.For example the test drives was awesome experience that helped me gain interest in joining the hyundai family explaining the details of parts of the cars very fun times.lastly keep up the good work the grind don’t stop More
by C -boss
Employees Worked With
Deon, Deon Joseph
November 18, 2023
They are always consistently pleasant and welcoming. Despite undergoing construction, they efficiently assisted me with all my needs. Despite undergoing construction, they efficiently assisted me with all my needs. More
by elantra
Employees Worked With
November 18, 2023
Jack was super kind and enthusiastic. He was very helpful and answered my questions. The service was done in a timely manner. He was very helpful and answered my questions. The service was done in a timely manner. More
by maya.muckelroy
November 17, 2023
Everything went smoothly, work was done within the cost estimate, people were pleasant. The construction created a little confusion about getting to the right place for service, but not too bad. estimate, people were pleasant. The construction created a little confusion about getting to the right place for service, but not too bad. More
by FFGREGORY
Employees Worked With
November 17, 2023
I arrived at the dealership at my appointment time and noticed that they seem to be doing a huge construction job on the property. I wondered if they were actually open for service. I made an appointment noticed that they seem to be doing a huge construction job on the property. I wondered if they were actually open for service. I made an appointment to get my 30,000 mile service and it just so happened that my check engine light came on so I also wanted that to be checked. After waiting 15 mins for someone to assist me, they told me that it would take a bit of time and offered me a Lyft home. I decided to wait at the dealership so I wouldn’t have to come back to get my car. I walked down the street to wait. After waiting 5 hours I walked back as there had been no update about my car. I noticed when I got back to the dealership that my car was parked in a parking spot off to the side. I proceed to wait another hour for them to give me an update. During the time I was waiting I noticed someone moved my car from where I saw it parked. They told me my check engine light was on due to an old code and they were just going to erase the code and take my car for a test drive. After they gave my car back they told me I didn’t owe them any money which I thought was strange. That was until I realized that they hadn’t done any of my 30,000 mile maintenance and wrote that I was due for that during my next service appointment. So I waited a total of about 6.5 hours for them to erase a code, update my system, and take my car on a quick test drive? So now I’m going to have to take my car back for the 30,000 mile service when I specifically made the appointment to have it done. Complete waste of my day. Won’t be coming back for a while, hopefully after they finish construction. The entire dealership seems to be a mess currently. More
by sylvanna1906
Employees Worked With
Jorge Guerrero
