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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,176 Reviews

2,176 Reviews of South Bay Hyundai - Service Center

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December 15, 2023

Excelent service completion was right on time per estimated by advisor Kim. I was happy to get my back within 2 hours More

by cu_ong_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

December 15, 2023

Jack was great he explained everything to me and even washed my car for me. The service was really quick and he got me a ride back and called to follow up with my appointment. Great customer service. More

by medeiros.cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

South Bay Hyundai responded

Thank you for your excellent review and recommendation. We are so pleased to hear that Jack and the team gave you the service you deserve. Have a wonderful holiday!

December 13, 2023

jeremy and dylan are great! always quick with my service and friendly as well! happy to have them close by my house. More

by Lori FoxWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy, dylan
Dec 14, 2023 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 11, 2023

I brought my vehicle in for service on a weekend Saturday and was pleasantly.surprised with the prompt service and response from my service advisor Kei Yukimura. More

by CGYAMAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei Yukimura
Dec 12, 2023 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack and Kei have exceeded your expectations! Please let us know if there is anything more that you need.

December 09, 2023

Jack was great. He also had to order a part for a tire hub. After not getting an answer, he invited me to walk with him to physically order the part. Since the de More

by jkjdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

December 09, 2023

Jack was good to work with. . he kept us informed of the issues delaying our work More

by Cdkamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read the Jack kept you informed and will be sure to pass on your kind words. Please let us know if there's anything else we can do for you.

December 09, 2023

They did the recall and change my oil in a reasonal time. I appreciate that they respected my time.. More

by DULCELECHE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

South Bay Hyundai responded

Thank you so much for the star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

December 08, 2023

The service advisors. We’re good. Two hours seems a little long but they did tell us it would be that long. The waiting area was not very good. Hopefully they complete t More

by jpatrb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

South Bay Hyundai responded

Thank you for your kind review. We understand your frustration with our construction and the service time. We are also hoping our new dealership is finished soon! We can't wait to show it off!

December 08, 2023

I was extremely impressed with the speed and efficiency of my service. Holly, my service advisor answered my questions with care and consideration and my car was done in record time. They even helped me More

by zeta1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HOLLY
Dec 08, 2023 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions. We are always happy to help!

December 08, 2023

Great great great great great great great Excellent excellent excellent excellent excellent excellent excellent excellent More

by rodswan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

South Bay Hyundai responded

Love it! Love it! Love it! We thank you for allowing us to earn your business and will share you excellent review with Jack and Calvin!

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