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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

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April 10, 2024

All assistants are kind and professional. They gave a good explanation about service and what was the problem More

by sdoq178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Jack and his team. Please let us know if there's anything else we can do for you.

April 09, 2024

I enjoyed Jack’s service and company. I give him 5 stars for the wonderful job. More

by jenniferpark1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

April 07, 2024

Jack was more than amazing. I really appreciate him!! Everything was great 💯 he went above and beyond to help me and provided great service. More

by tamaraburchette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience working with Jack at South Bay Hyundai. We thank you for giving us the opportunity to serve you.

April 05, 2024

Super helpful. Went above and beyond what I asked. Even helped me locate my phone, which I had left at home. Nice waiting area too. More

by christhomas240240
Service Communication
Recommend Dealer
Yes
Employees Worked With
kwak, andrew
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Apr 08, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your stress-free experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

April 04, 2024

Great dealership nice customer service always give you knowledge about what your car needs that day of service More

by JANMARIE420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and kind review! We're so glad you enjoyed your visit and we look forward to working with you again!

April 04, 2024

I am totally satisfied with Jack and Service Center. They resolved my issues and explained very well. More

by sanghyun0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience!

April 04, 2024

Quick service with great customer service. I felt like Jack cared and wanted to take care of the customer. More

by slbogen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

South Bay Hyundai responded

Thank you for this lovely review! The South Bay Hyundai team always tries to offer great and fast service! We'll make sure that Jack hears your kind words.

April 03, 2024

Outstanding customer service didn't have to wait alone. Everybody was nice and kind and on point I appreciate it.I'm a number one customer thank you More

by latashablack0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Apr 05, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Nicole and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

April 03, 2024

Lack of + poor communication, combined with multiple misdiagnosis and mistakes made the process to fix my car take nearly a month and a lot of cash. More

by rj.johnson848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kei Yukimura,
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Apr 05, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention.

April 02, 2024

Nicole in service is outstanding. Customer service is obviously incredibly important to her. She deserves a raise! More

by jo.galin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Apr 05, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Nicole gave you the service you deserve. Have a wonderful weekend!

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