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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,175 Reviews

2,176 Reviews of South Bay Hyundai - Service Center

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March 10, 2024

The new design of the dealership was very easy to navigate especially when taking my car in for service. More

by pclairee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. Great to read that you like our new dealership and about your excellent experience working with Jack. We'll be sure to recognize him for his excellent customer service. Please let us know if there's anything else we can do for you.

March 09, 2024

Nice service. My car was ready when promised. Service advisor was friendly and so friendly. More

by marham2
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2024

Reliable helpful quick knowledgeable friendly Reliable helpful quick knowledgeable friendly Reliable helpful quick knowledgeable friendly More

by sqkrchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

March 07, 2024

Whenever I visit, I can wait in a clean watining room with friendly staff.I gave detailed of the repair explanation and cost of the employee named Jack.I recommend Jack who repaired it quickly and t More

by ysuh611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 07, 2024

Waiting during the servicing of my car, was a pleasure at this dealership's newly renovated space. The service representative was professional, friendly, and helpful. More

by BETGOR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont Recall
Mar 08, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! We are so pleased to hear that you enjoyed our new customer lounge. Please don't hesitate to reach out if you have any questions.

March 04, 2024

The staff is always great and the service is excellent. My only complaint is the time it takes to get my car brought out once service is finished. This time I waited almost 25 minutes to get my car, and t More

by bob.ives1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback and we can understand your frustration. We'll be sure to use it as part of our continuous improvement training with our staff.

March 04, 2024

Service dept staff was prompt, friendly and very helpful. We ended up car shopping while we waited for my car. We waited more than 30 minutes for them to move the cars blocking in the car we wanted to test More

by HESTER.DUBOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Mar 05, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us and will take your comments to heart. We are always more than happy to assist you if anything else comes up.

March 03, 2024

I was very happy with their service. The service writer was very professional and kind. The process went smoothly. More

by Realtorseankang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Mar 05, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 02, 2024

Many thanks to Andrew for his help with servicing the car, everything went great! Thank you! More

by pankovtim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 05, 2024 -

South Bay Hyundai responded

We are pleased to hear that Andrew was of great assistance to you and will make sure he hears about your nice words.

March 02, 2024

They were nice and fast. They explained what my options were. They also had a great waiting room. More

by jeffnogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that our team was of great assistance to you and will make sure they hear about your nice words. If there is anything more we can do for you let us know.

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