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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,175 Reviews

2,175 Reviews of South Bay Hyundai - Service Center

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March 19, 2024

Dylan is always available and personable. He assist me with any maintenance needed from beginng to the end. He is a great asset to your company. More

by brandice6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conover
Mar 20, 2024 -

South Bay Hyundai responded

It's great to know that Dylan was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

March 18, 2024

The young lady who did the intake of my vehicle when I took the car in for service kept me informed during the service process and the estimated cost. More

by Lorellacargile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Nelson
Mar 18, 2024 -

South Bay Hyundai responded

We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2024

Always took in our Santa Fe to get serviced here and never had an issue. After having great service over the years, we decided to buy another vehicle from them. Recently our Santa Fe started to make a w More

by ASeriesOfUnfortunateEvents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff.

March 17, 2024

Prompt quick service for a recall this time around . after failing to get the part the first time I went in which was a year ago. More

by christian.burkhardt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Mar 18, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We appreciate your patience.

March 17, 2024

South Bay Hyundai has definitely improved from the first time I tried to get service. Andy was very accommodating with getting the service done. He explained everything to me and answered my questions. He e More

by julietrice25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 18, 2024 -

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our team exceeded your expectations. We'll be sure to pass on your kind words to Andy and please let us know if there's anything else we can do for you.

March 16, 2024

South Bay Hyundai has always been great. They've always taken great care of me and helped me with any and all concerns. More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

South Bay Hyundai responded

Thank you for your continued business and for posting a review. We're happy to read about your great experiences and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

March 15, 2024

I received exceptional service when I had my Santa Fe serviced. The waiting area was very comfortable with lots of snacks and drinks. The staff communicated to me on the progress of the service in a ti More

by debbiekbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Mar 15, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our service department and thank you for giving us the opportunity to serve you. We are thrilled to hear that you enjoyed our new customer lounge, and please let us know if you have any other questions.

March 15, 2024

The dealership was very busy, being a Monday morning but the wait in your beautiful waiting room was wonderful. When my car was ready, I compliment Dylan (Dillon) as he was so helpful answering my questio More

by rkrusic365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan (so) Dillan
Mar 15, 2024 -

South Bay Hyundai responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our new waiting room. If you have any questions, please don't hesitate to reach out.

March 15, 2024

The repair I need was solved on time, professional service and very nice crew, the person who helped was so nice and very knowledgeable about the service about to happen More

by edwinbenitezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Mar 18, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Dylan and the seamlessness of the process. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Mar 18, 2024 -

edwinbenitezg responded

The truth is my experience with south bay hyundai s It was very good, since everything starts from the moment the agent contacts your vehicle, and believe me, the interaction with you is immediate and he listens to your needs to attend to during the visit to the dealership, Dylan was the one who helped me with my vehicle and I can only say that I am a person who is busy and always in a hurry and he made the visit very accurate and quick, understanding the needs of my vehicle and how to solve it professionally and quickly, he kept me up to date with the repair and It really wasn't stressful at all, 10 stars for Dylan, very professional as well as everyone is very friendly and it's very relaxing be there

March 15, 2024

Jack was extremely kind and helpful. He took into account my work schedule and did his best to accommodate my needs. More

by Johnson.revels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Jack gave you the service you deserve. Have a wonderful weekend!

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