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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,175 Reviews

2,175 Reviews of South Bay Hyundai - Service Center

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March 26, 2024

Nicole was great ! I wanted to hook up my navigation to Hyundai- have never had it. She got an employee to help me but sadly still don’t have navigation on my Hyundai More

by brstpmpconnection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole great
Mar 28, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. We are so pleased to hear that Nicole was friendly and helpful. With a specific appointment for the screen, someone should be available to try to assist.

March 23, 2024

Great customer service, very clean service area, great people, great energy, great suggestions, Hyundai cars are very good. More

by JAMESJHANGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Mar 25, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

March 23, 2024

The new service area made it super easy to get in and out and the service personnel are top notch. More

by tropreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

South Bay Hyundai responded

We're so happy to hear you had such a positive experience with our team and that you enjoyed our new dealership! Thank you for choosing South Bay Hyundai and we hope to see you again.

March 22, 2024

The dealership was professional, knowledgeable, and the staff was personable I will use their services again More

by kidtea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. Great to read about your nice experience working with Jack and our team. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.

March 22, 2024

Very helpful, friendly, and true to their word. Promised car be done by 5PM and it was! Nice, clean, waiting area, with individually wrapped snacks and a hot drink machine. Cold water was also avai More

by cafelix99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Mar 25, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit to South Bay Hyundai. If you have further needs or questions, please reach out!

March 21, 2024

All of the staff were very nice, helpful and efficient. The service on my car took less time than expected. The service was done correctly. I dropped in without an appointment not knowing what to expect More

by EPHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Mar 21, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 21, 2024

The service department is very efficient and does their best to get your car's work completed as quickly as possible. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole in the service department
Mar 21, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 21, 2024

Car was brought in and covered under my Hyundai Wrap around Warranty, which was purchased at the time vehicle was purchased. During first visit, vehicle was diagnosed. On second visit vehicle was repai More

by espzto
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We appreciate you and understand your frustration.

March 21, 2024

A simple oil change should not take 3 1/2 hrs to complete and especially while I am waiting for it. More

by mdorn934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff.

March 20, 2024

Nice clean waiting area with snacks. Very professional & pleasant customer service personnel. Had to wait 6 hours before all the work was done. All work was done successfully. More

by Sistahlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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