South Bay Hyundai - Service Center

Disappointed with the lack of communication. Despite leaving instructions in the morning AND calling midday to check on the progress, I arrived only to find out that my car would take longer th Despite leaving instructions in the morning AND calling midday to check on the progress, I arrived only to find out that my car would take longer than they had said. Very frustrating since I felt that I gave the dealership multiple opportunities to contact me and let me know that it would be later. Would not have been a big deal had I known, but I got dropped off and had no way to pick my kids up from school when it happened. The only response I got from the representative was, "Oh, looks like (technician) dropped the ball." No follow up apology or contact from anyone after that. More

All assistants are kind and professional. They gave a good explanation about service and what was the problem They gave a good explanation about service and what was the problem More

I enjoyed Jack’s service and company. I give him 5 stars for the wonderful job. I give him 5 stars for the wonderful job. More

Jack was more than amazing. I really appreciate him!! Everything was great 💯 he went above and beyond to help me and provided great service. I really appreciate him!! Everything was great 💯 he went above and beyond to help me and provided great service. More

Super helpful. Went above and beyond what I asked. Even helped me locate my phone, which I had left at home. Nice waiting area too. Went above and beyond what I asked. Even helped me locate my phone, which I had left at home. Nice waiting area too. More

I am totally satisfied with Jack and Service Center. They resolved my issues and explained very well. They resolved my issues and explained very well. More

Quick service with great customer service. I felt like Jack cared and wanted to take care of the customer. I felt like Jack cared and wanted to take care of the customer. More

Great dealership nice customer service always give you knowledge about what your car needs that day of service knowledge about what your car needs that day of service More

Outstanding customer service didn't have to wait alone. Everybody was nice and kind and on point I appreciate it.I'm a number one customer thank you Everybody was nice and kind and on point I appreciate it.I'm a number one customer thank you More

Lack of + poor communication, combined with multiple misdiagnosis and mistakes made the process to fix my car take nearly a month and a lot of cash. misdiagnosis and mistakes made the process to fix my car take nearly a month and a lot of cash. More