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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,172 Reviews

2,172 Reviews of South Bay Hyundai - Service Center

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May 02, 2024

QUICK SERVICE! VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR More

by PRIIZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Daniel Jung
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May 06, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 01, 2024

It was a great experience with your staffs and waiting area was great. thank you More

by kunny414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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May 06, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2024

Made sure my vehicle was taken care of. Never made me feel bad for checking in More

by CHOI.BRIAN.97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 01, 2024

The service folks were polite and respectful but there was miscommunication about the completion of the job and I waited an extra 45 min. that was completely unnecessary. More

by sdresich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

We are happy to hear that our team was polite and respectful. We understand your frustration about the miscommunication and appreciate your patience.

April 30, 2024

The employees at the dealership were all outstanding, from the day I bought the my car, buying parts from them to may first service. More

by rasakatani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experiences at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

April 30, 2024

I have been going to South Bay Hyundai for several years now and I am always satisfied by their care and support. They are amazing! More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

South Bay Hyundai responded

What a great recommendation and review! We're so glad you have enjoyed your experiences working with our team, and we look forward to working with you again!

April 30, 2024

Jeremy has been amazing from the first time I got my car serviced at Southbay Hyundai. I refuse to go to another advisor. More

by LCARTELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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Apr 30, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with Jeremy, and we look forward to working with you again! If there is anything more we can do, please let us know.

April 27, 2024

Nicole Nelson is rude. I was the third car to pull in for service first thing in the morning and she proceeded to help the fourth person after me. After I told her I was th More

by klynncmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
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Apr 29, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff and are sorry we caused you frustration.

April 27, 2024

They took care of my recall needs in a friendly and efficient manner..total satisfaction More

by knusenow45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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Apr 29, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2024

I really like going to SouthBay Hyundai. The waiting room is clean, bright and comfortable. My service advisor was awesome! More

by lrose5boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff and our new dealership exceed your expectations. We are always more than happy to assist you if anything else comes up.

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