South Bay Hyundai - Service Center

Very responsive, dealt with a software issue immediately very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! More

Quickly responded when my brand new vehicle AC wasn't working. It was an odd experience. working. It was an odd experience. More

Great staff and nice area to reast while waiting for service. No issues at all. service. No issues at all. More

Very good and excellent customer service in and out in the timely manner thank you the timely manner thank you More

I am consistently receiving top tier, White gloves treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommen treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommend the best remedy up front. Don't take your car anywhere else! More

Was not a long wait. The wait room was cool and the consultants were good. The wait room was cool and the consultants were good. More

I was passing through SoCal on a road trip and it was time to service my Hyundai. I stopped in late in the day and Jack made an appointment for next morning. Work was done quickly. The whole thing was su time to service my Hyundai. I stopped in late in the day and Jack made an appointment for next morning. Work was done quickly. The whole thing was super easy. More

I’m from out of town, and was visiting for my family’s celebration of life for my mom who passed suddenly in April. The service team helped get my mom’s car up and running again and made sure it’s working celebration of life for my mom who passed suddenly in April. The service team helped get my mom’s car up and running again and made sure it’s working well and safe to drive before I take over ownership. I appreciate the warmth, empathy, and customer service I received from Jack and everyone else I encountered at South Bay Hyundai. Being put in a shuttle back to my sister’s home was an especially nice touch that I was not expecting. It was great to get back home easily so that I could focus on spending time with family. More

They took 3 visits to fix my A/C. I went in for warranties, A/C check and a rattle. A/C compressor was covered by warranty (yeah) but had problems with scheduling repair; it took 2 mo I went in for warranties, A/C check and a rattle. A/C compressor was covered by warranty (yeah) but had problems with scheduling repair; it took 2 more visits and an overnight stay. And they think they found the rattle but ran out of time. They had the car 3 whole days. More

Visiting SBH for routine maintenance on my 2023 Santa Cruz and my 2012 Hyundai Genesis sedan, I was pleasantly surprised to find the construction finally finished! The "new" waiting room and sales area Cruz and my 2012 Hyundai Genesis sedan, I was pleasantly surprised to find the construction finally finished! The "new" waiting room and sales area is "state of the art", with comfortable seating, television viewing and refreshments. I was so glad to finally find a place to relax and work on my computer, as there were desks with a place to plug in that were connected to outlets in the floor. As far as the customer service and vehicle service I received, the mechanics, along with my Service Manager, Jack Kim, continue to give me 5 STAR, triple AAA service! Most people dread having to take their vehicle in for service; Jack Kim always makes it a pleasurable experience! If you have a Hyundai, I highly recommend you take it to be serviced at SBH! But don't ask for Jack, I want him all to myself! LOL! More