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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,172 Reviews

2,172 Reviews of South Bay Hyundai - Service Center

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June 18, 2024

It was very clean and everyone was very professional any questions I had were answered More

by jones3149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

June 18, 2024

Jack Kim did an exceptional job for me in an especially difficult situation, especially with regard to being patient!!! More

by jmitschang
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with Jack. It's always a pleasure to hear how our staff was able to help a customer during a difficult situation. If there is anything you need please let us know.

June 17, 2024

The day of service was excellent. A text follow was given, which was very nice. The rep was going to check on car paint for me and a question/ concern I had on the service regarding t More

by kct49ers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa
Jun 18, 2024 -

South Bay Hyundai responded

Thank you so much for your kind review and rating of our Service Department. We appreciate your feedback about follow up as we are always looking to improve.

June 14, 2024

It’s a bit pricey, but the people are friendly and jack is great thanks More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. Great to read about your nice experience working with Jack. We'll be sure to recognize him for their excellent customer service. Please let us know if there's anything else we can do for you.

June 14, 2024

I arrived at my appointment, and was immediately greeted by a service person. The service person already knew what I wanted and immediately took my car back to be checked. The part that was needed was in s More

by juanabeejuana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by.

June 14, 2024

Booking appointment on-line was easy. Upon arrival service attendant was prompt and my vehicle was ready a little before the estimate time given. Also, the service coupon was honored. More

by DEBRA.PERSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

June 12, 2024

My service advisor Vanessa was great. Excellent care and attention. My questions were answered clearly and without the runaround explanation. Would recommend her to anyone that brings the More

by HNG2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 13, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

June 12, 2024

The appearance of the Center was magnificent as was the professional l, timely service provided! More

by LOVEBUDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Kwak and a young lady serving at the Cashier/Payment Counter:
Jun 13, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2024

Jack was so helpful, informative, kind I really appreciate and happy with the service New branch is also nice More

by serginurfalilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

June 11, 2024

My service was quick. Staff was pleasant and efficient. Overall a good experience. Thank you. More

by ANALIA.BARROSO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

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