South Bay Hyundai - Service Center

Was not able to fix recall issue on first visit. Made second appointment. Upon arrival second time, service department indicated they were busy, so I would need to leave vehicle for 4-5 hours. Will Made second appointment. Upon arrival second time, service department indicated they were busy, so I would need to leave vehicle for 4-5 hours. Will seek a different dealership for this issue. More

Just ok. I went In for a scheduled oil change and it somehow took over 3+ hours. They didn’t update me or keep me informed. I had to ask for updates on my car I went In for a scheduled oil change and it somehow took over 3+ hours. They didn’t update me or keep me informed. I had to ask for updates on my car. Told me i had A recall and no one could explain or tell me what it was for or why. Took 3+ hours and the recall wasn’t even done. I have to come back. More

Service took a little longer than i fully expected, but happy my car was taken care of. There was a miscommunication about whether shuttles were offered to and from the dealership, but was taken care of ul happy my car was taken care of. There was a miscommunication about whether shuttles were offered to and from the dealership, but was taken care of ultimately by the end. Wouldve been a five star rating if things were properly communicated More

The new facilities are comfortable and convenient, and the staff are friendly and quick to get things done. the staff are friendly and quick to get things done. More

This was one of the easiest, quickest and most efficient service visits I have ever experienced! Could not have asked for anything more and I would highly recommend South Bay Hyundai. service visits I have ever experienced! Could not have asked for anything more and I would highly recommend South Bay Hyundai. More

The staff at South Bay Hyundai are always super helpful. Whether I call in or go in person, it’s been consistent with every encounter. I was helped by Andy in the Service department and I’d highly recommend Whether I call in or go in person, it’s been consistent with every encounter. I was helped by Andy in the Service department and I’d highly recommend him as it was smooth experience. More

I was really impressed with the new service department flow and waiting area. Most impressed with the customer service. Nicole was outstanding in communicating with me all the details of my service and we flow and waiting area. Most impressed with the customer service. Nicole was outstanding in communicating with me all the details of my service and went above and beyond to be courteous and helpful and explaining the details of what was needed. I used a coupon and received complimentary shuttle and car wash which was really appreciated. Thank you for the service! More

Vanessa was amazing and answered all the questions I had, she was friendly and had a smile on her face the whole time. she was friendly and had a smile on her face the whole time. More

Very helpful. Great service. Ariana Kuh was kind and showed knowledge in service advising. Thanks Great service. Ariana Kuh was kind and showed knowledge in service advising. Thanks More

Arrived on a Friday at 11:15 and mentioned they were so busy car would be ready next day. However online they had few afternoon appointments “wait at dealer” and they said that was false it wouldn’t be rea busy car would be ready next day. However online they had few afternoon appointments “wait at dealer” and they said that was false it wouldn’t be ready to wait there car service will be done until following day. More