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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,171 Reviews

2,171 Reviews of South Bay Hyundai - Service Center

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August 04, 2024

Everyone was professional Very kind and got back to me in a timely manner while I was waiting for my car to be worked on The representative went the extra mile to check to see if my warranty would repair my More

by donnao2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie knight
Aug 05, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

The Service Center is excellent at South Bay Hyundai. Emily has helped me multiple times and does a great job! More

by ZAK.THOMAS343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 05, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Emily! We'll be sure to let her know to keep up the good work.

August 04, 2024

Very responsive, dealt with a software issue immediately very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! More

by jonsreceipts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maceo
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you.

August 04, 2024

Quickly responded when my brand new vehicle AC wasn't working. It was an odd experience. More

by 4MOMGBGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

August 04, 2024

Great staff and nice area to reast while waiting for service. No issues at all. More

by jllara85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you.

August 04, 2024

Very good and excellent customer service in and out in the timely manner thank you More

by anniehj701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Thank you so much for your recommendation and we will make sure our team hears your kind words.

August 04, 2024

I am consistently receiving top tier, White gloves treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommen More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

August 04, 2024

Was not a long wait. The wait room was cool and the consultants were good. More

by dputnam12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

August 04, 2024

I was passing through SoCal on a road trip and it was time to service my Hyundai. I stopped in late in the day and Jack made an appointment for next morning. Work was done quickly. The whole thing was su More

by MARCIAGODINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

We're so happy to hear you had a wonderful experience. We'll be sure to let Jack and our team know to keep up the good work. Enjoy the rest of your trip!

August 04, 2024

Visiting SBH for routine maintenance on my 2023 Santa Cruz and my 2012 Hyundai Genesis sedan, I was pleasantly surprised to find the construction finally finished! The "new" waiting room and sales area More

by GHMcPhatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that you love our new waiting area. Please let us know if there's anything more we can do. We're always happy to help! (and we'll let Jack know!)

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