South Bay Hyundai - Service Center

Service!!! Jack kim, he is so professional & friendly he gets things done me & my husband gave Jack A+ he aways has a smile on is face always happy. 👍😁 Jack kim, he is so professional & friendly he gets things done me & my husband gave Jack A+ he aways has a smile on is face always happy. 👍😁 More

Factory Recall Factory recall and I was treated very well and the service was done on time. The service person that I had was Jack Kim and was very polite and showed Factory recall and I was treated very well and the service was done on time. The service person that I had was Jack Kim and was very polite and showed me where to have a hot drink and T.V. Nice experience. More

Jack, is person that assist most of the time, & he’s wonderf I’m only doing the survey, because Jack needs to be recognized for consistency in excellent service ... everytime. Work is always done in a timely ma I’m only doing the survey, because Jack needs to be recognized for consistency in excellent service ... everytime. Work is always done in a timely manner, however, I enjoyed the shuttle more than Lydt. More

Complete Satisfaction Went for an oil change after putting 3k miles on my Tucson. Was the Tucson are good for 5k miles till oil change is recommended. The Hyundai staff sti Went for an oil change after putting 3k miles on my Tucson. Was the Tucson are good for 5k miles till oil change is recommended. The Hyundai staff still honored my oil change and left completely satisfied. More

Great Service They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai serv They provided me a lyft back to my work and they were quick and thorough. They even put my license plate on which they didn't have to do. Hyundai service is second to none! More

Always so helpful when I go I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. I always experience great service when I come. I needed to replace my battery and get an oil change, and they were able to do both in under an hour. More

excellient Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic Torrance Hyundai did a fantastic job part was under warranty, which was fabulous took a while for the part to come in but all and all, fantastic More

Poor Service Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I check Scheduled appointment for initial servicing on my Genesis G80 lease vehicle. Basically got an oil change, oil filter & multi point inspection. I checked in with Service Advisor Donnie Ellis at 8:30 am, informing him that I would be in the waiting room until the work was done. He informed me that I would be paged via my cellphone when vehicle was ready. Around 11:00am I checked the service area to determine if my vehicle was ready, but received no verification that it was. I waited another half hour and returned to the service area where I found my vehicle parked behind the waiting room area.(Main building) I then found Mr. Ellis who indicated that my vehicle had been ready for a while and that I had been notified by page and/or call. When I indicated that I had received no such notification, he mentioned that there had been problems with the system and apologized. Bottom Line: It appears that I wasted at least an hour or more because of a faulty notification system and the fact that no one had the courtesy to check if I was in the waiting room as I had indicated that I would be. More

Excellent Service They provided the best service - gave great recommendation and completed the job in the timely fashion. Jack and the team took good care of me. They provided the best service - gave great recommendation and completed the job in the timely fashion. Jack and the team took good care of me. More

No Worries with Warranty Service Warranty service is one of those important but time consuming experiences. To be honest, I expected to hear one of those long jargon-filled mechanic Warranty service is one of those important but time consuming experiences. To be honest, I expected to hear one of those long jargon-filled mechanical explanations that would leave me feeling like the village idiot. I was pleasantly surprised when Rodger thanked me for coming to South Bay Hyundai and not to worry he would take care of the problem. Not only was the "don't worry" warranty work done, he suggested a service repair that would improve the performance of my car. The courtesy ride home, the professionalism of the Service Expert, and the clear explanations certainly made my day. This dealership is to be applauded for their great service department. More