South Bay Hyundai - Service Center

Five wasted hours This was my second visit to South Bay with my 2018 Elantra Sport GT, for a tailgate handle recall and warranty repair on a seat belt problem. On my pr This was my second visit to South Bay with my 2018 Elantra Sport GT, for a tailgate handle recall and warranty repair on a seat belt problem. On my prior visit (8/13) for an oil change, the rear passenger seat belt was supposedly repaired for 'non-retraction' problem - it was NOT repaired. At that first visit, Donnie advised there was a recall on the tailgate handle and I should make an appointment for the installation when it came in. I made an 08:30 (9/16) appointment, thinking being early my service would be handled promptly. I'm 87 and driving 18 miles in Los Angeles traffic is no fun. I was on time. FIVE hours later, my car was ready? Guess what- NOTHING WAS DONE! The handle has to be painted and the defective seat belt retractor has to be ordered. I am currently waiting for a call from South Bay to advise when the parts are in. I am not looking forward to another five hour session in the waiting room! Incidentally, on the first visit, my wife was with me and Donnie did kindly arrange a Uber ride to a restaurant so we could have lunch. Thank you for that. More

Oil change Excellent service as always! Roger and team are great and keep me coming back for the experience of genuine customer service while the car is being se Excellent service as always! Roger and team are great and keep me coming back for the experience of genuine customer service while the car is being serviced. More

He's awesome! Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recomme Calvin in Service takes care of everything. he always is so dedicated and professional that I totally feel at ease. :) - Seriously I couldn't recommend a better place to do business than with the people at South Bay Hyundai. He's awesome! More

Very informative. Explained service thoroughly Didn't rush and took time to explain what was needed. What my choices were and what was most important. I needed a service but I couldn't afford all Didn't rush and took time to explain what was needed. What my choices were and what was most important. I needed a service but I couldn't afford all that was needed. He pointed out what was most important. I didn't want to use Sunbit because I have something with them already. More

Always Great! Prompt and Friendly Service - It's what I've come to expect at this place and it never fails. I will certainly be going back. Prompt and Friendly Service - It's what I've come to expect at this place and it never fails. I will certainly be going back. More

Fast service They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for They had my car done earlier then they had sad it would be, and I love the fact they get a ride home from there so I could go do what I had to do for the day . More

Just happy with the service like I said before happy with the work and service. the only thing was not fair it is price for simple oil change almost $42.00 that is s....o super like I said before happy with the work and service. the only thing was not fair it is price for simple oil change almost $42.00 that is s....o super expensive. More

Service Representatives The service representatives are always helpful, knowledgeable and friendly. It all starts with the terrific and energetic Manager, Calvin. They have The service representatives are always helpful, knowledgeable and friendly. It all starts with the terrific and energetic Manager, Calvin. They have always gone above and beyond to make sure I leave there satisfied. Thank you, Service Team. More

2016 Sonata Overheating Problem Although It was very busy and hectic day Roger was able to find the time to get my car checked out. I really appreciate the effort. Although It was very busy and hectic day Roger was able to find the time to get my car checked out. I really appreciate the effort. More

Great Place to Service the Car Service is great with great attitude and willingness to help. Absolutely a team effort to get me in and out as a satisfied customer. Would definitely Service is great with great attitude and willingness to help. Absolutely a team effort to get me in and out as a satisfied customer. Would definitely recommend to a friend More