South Bay Hyundai - Service Center

Great service thank you southbay hyundai and also thank you to Mr.Jack Kim for keeping my car running smoothly,such a very nice person.SALAMAT!!! thank you southbay hyundai and also thank you to Mr.Jack Kim for keeping my car running smoothly,such a very nice person.SALAMAT!!! More

South Bay Hyundai Torrance Great service! Competent and friendly service staff. I warned Calvin my service representative that a mouse dyed inside my glove compartment!! So G Great service! Competent and friendly service staff. I warned Calvin my service representative that a mouse dyed inside my glove compartment!! So Gross!!! I advised I cleaned it up... Upon Calvin’s inspection, he said he could still smell it and said he’d take care of it!!! Indeed he did and my car has been refreshed!!! Even after I cleaned, my grandsons could still smell it.. Thank God for Calvin and Hyundai!! The boys will now ride in my car without all the windows down!!! That’s my story!!!😊💙💛✅ More

best service! Calvin is always very friendly. I would always come back here. I even bought another hyundai car. I would always encourage you to try here Calvin is always very friendly. I would always come back here. I even bought another hyundai car. I would always encourage you to try here More

Friendly, courteous service from Calvin There was some confusion regarding the free nav map update. I received an email from Hyundai that said to get free upgrade. Also an email from MnSOFT There was some confusion regarding the free nav map update. I received an email from Hyundai that said to get free upgrade. Also an email from MnSOFT telling of the different options for the V13.5 update. Service dept couldn’t find this offer. Calvin indicated he would further investigate and call me on Friday. No call I talked to Eric Pak while at the dealership and explained the situation. He told me to order the update from MnSOFT then bring him the invoice and he would reimburse me. I ordered the update and will that the invoice in for reimbursement. Thank you Eric Pak More

Not Bad Not Great This dealer/service dept is definitely better than Nissani Bros. That's for sure! Some frustrations: 1. I had an appt. and when I got there they This dealer/service dept is definitely better than Nissani Bros. That's for sure! Some frustrations: 1. I had an appt. and when I got there they said they were super busy and it would 2-2.5 hours instead of 1. But I had an appt. 2. I had to call them 2.5 hours later to find out status. When I called they said it was ready. So why didn't I get a call already then? 3. They are recommending 15K service when my car doesn't even have 12K miles. More

Excellent Customer Service Very impressed with service advisor, Enrique A. Very friendly and attentive. Took care of my car's needs very efficiently and provided alternative tra Very impressed with service advisor, Enrique A. Very friendly and attentive. Took care of my car's needs very efficiently and provided alternative transportation while car was being serviced. Well done, Enrique! More

Great service Being from out of town needing to get my car serviced, they were there to help me with that!!!! Thank you and see you next time Being from out of town needing to get my car serviced, they were there to help me with that!!!! Thank you and see you next time More

Detail Service Nice clean detailing service. I only wish the service could be combined with a diagnostic as, my check engine light was also on and, I had previously Nice clean detailing service. I only wish the service could be combined with a diagnostic as, my check engine light was also on and, I had previously scheduled the detailing service 6 weeks out. Donnie communicated in a timely manner while I waited in the customer waiting area. More

Super fast service! I had made and appointment for a Saturday morning. They took me in right on time and even had my car finished well before the promised time. My servic I had made and appointment for a Saturday morning. They took me in right on time and even had my car finished well before the promised time. My service advisor was helpful and treated me with respect. Will definitely be back! More

Timeliness When I arrived for my service appointment, service line was overflowing. I thought maybe I should reschedule cause I figure it would take all day to f When I arrived for my service appointment, service line was overflowing. I thought maybe I should reschedule cause I figure it would take all day to finish my service. Rodger ensured that it would take about 2 - 2-1/2 hrs from my appointment time and he put my car in the front of the line. He also got a Lyft ride for us so we didn’t have to wait at the dealership. Lyft showed up in seconds. In about 2-1/2 hours they called to say it was done and to come pickup my car. They made good on their promise. More