South Bay Hyundai - Service Center

Recall Visit Made appointment on line. Process was easy and was greeted promptly when arrived at time. Service department was very friendly and helpful. Service Made appointment on line. Process was easy and was greeted promptly when arrived at time. Service department was very friendly and helpful. Service advisor Cathy was very professional and stated what to expect. More

Great service center I love Kathy. She was great. Very helpful. Unlike the service center at Culver City. Car was done fast. I like this area too. Nearby restaurant, coff I love Kathy. She was great. Very helpful. Unlike the service center at Culver City. Car was done fast. I like this area too. Nearby restaurant, coffee bean, shopping. Will definitely come back here for my car services. More

Service Advisor Kathy Nguyen My service advisor was awesome! It was Christmas Eve, I came in for a oil change and needed repairs and didn't have the money she recommended Sunbelt My service advisor was awesome! It was Christmas Eve, I came in for a oil change and needed repairs and didn't have the money she recommended Sunbelt and I was able to get a new battery and she was able to reduce the cost which made my day. I look forward to bringing my car back for future services and recommending this dealership to friends and family More

Courteous, Efficient Service I arrived at my pre-appointment time (12:00 pm). My service care person (Kathy) wrote up my service request for the recall on my 2019 Santa Fe. She I arrived at my pre-appointment time (12:00 pm). My service care person (Kathy) wrote up my service request for the recall on my 2019 Santa Fe. She then Informed me that because of the heavy service work log it would be 2 to 2 1/2 hrs for my car service. She then asked if I wanted to wait in the service lounge or if I would prefer to use their one-way complimentary shuttle service. I choose the shuttle which arrived within ten minutes. When I returned to the dealership hours later my paperwork was completed and my car immediately brought to me. Thank You Southbay Hyundai. More

Service for recall There is no logical or obvious front desk for service and none of them came out to greet me. After I found the office I was not greeted by anyone for There is no logical or obvious front desk for service and none of them came out to greet me. After I found the office I was not greeted by anyone for at least 5 minutes. once I was finally acknowledged the service experience went well. More

Sonata engine replacement Jack quickly and efficiently handled the processing of my vehicle when it was towed into the dealership. He coordinated all facets of the transaction Jack quickly and efficiently handled the processing of my vehicle when it was towed into the dealership. He coordinated all facets of the transaction, including arranging for the diagnosis of the problem, securing a rental car, and keeping me informed every step of the way. More

15k maintenances Jack is absolutely the best! He has one of the best client services we’ve experiences. Super kind and friendly welcome adds value for sure. Jack is absolutely the best! He has one of the best client services we’ve experiences. Super kind and friendly welcome adds value for sure. More

Great experience Friendly, professional, and knowledgeable service department. I would highly recommend coming here for all your service needs! I waited for my oil cha Friendly, professional, and knowledgeable service department. I would highly recommend coming here for all your service needs! I waited for my oil change and everyone was helpful throughout the process. More

Thank goodness for South Bay Hyundai service center! While running errands on a Saturday afternoon, I first noticed a humming noise when I applied my brakes. . I decided that I should have it looked int While running errands on a Saturday afternoon, I first noticed a humming noise when I applied my brakes. . I decided that I should have it looked into right away and drove directly to South Bay Hyundai. The service man told me I needed new brakes even before I said anything to him. They were able to check out my brakes right then and there and install new rear brakes immediately. I left two hours later feeling much safer than when I went in. More

Thankful Calvin is very helpful and professional and is honest about repairs necessary for your vehicle he address you by your name and makes it a pleasant exp Calvin is very helpful and professional and is honest about repairs necessary for your vehicle he address you by your name and makes it a pleasant experience More