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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,170 Reviews

2,170 Reviews of South Bay Hyundai - Service Center

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August 10, 2024

The service was fast and efficient. Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! More

by JJJAMIIIIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Igoe
Aug 13, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2024

They took forever. And I waited 20 mins for someone to bring my car after. More

by mgar2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

I am sorry to hear your experience was not a positive one. This is not characteristic of our team or the service we strive to provide. We appreciate your feedback as we are always looking to improve and will be discussing it at our next staff meeting.

August 09, 2024

The place is great, just the work is completed and they take too long to bring your bar to you. More

by LUISNLUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review your positive experience. We appreciate your patience.

August 07, 2024

Had my car breakdown in Ca while on vacation from Az. Got it towed in and relayed the concerns. It was related that the parts needed to be ordered but after a week and a half I left VMx3 for advisor with More

by azpropertypros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

South Bay Hyundai responded

We appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

August 07, 2024

Hubby went early so we could get in and out. It was great service. Thank you More

by Sexxxie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 07, 2024

Jack Kim is a 10/10 service member and human. I'm incredibly thankful for the time and effort he's put in with my car over the last few years. I feel safer knowing that the team at SB Hyundai has More

by zoedemos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating! We're pleased that Jack and our team have provided you with great service during your visits. We appreciate your recommendation and look forward to seeing you again!

August 06, 2024

Excellent service and professional team. I love how clean and stocked the waiting area is. More

by raerae.np
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Aug 07, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 06, 2024

Overall the service was not bad I would consider it average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I as More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

South Bay Hyundai responded

Thank you for your kind rating, Nathan; we appreciate you taking the time to leave us this feedback. We'll be sure to use it as part of our continuous improvement training with our staff.

August 06, 2024

The service was top notch and the new waiting area was clean and made my experience easy at South Bay Hyundai More

by Omar Santellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson / 5853
Aug 07, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

August 06, 2024

Under Calvin's management, this service dept. is the best ever!! I always get well taken care of by the reps. More

by BORNIACAREERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

South Bay Hyundai responded

We're happy to hear you have had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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