South Bay Hyundai - Service Center
Torrance, CA
2,170 Reviews of South Bay Hyundai - Service Center
The service was fast and efficient. Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! More
They took forever. And I waited 20 mins for someone to bring my car after. And I waited 20 mins for someone to bring my car after. More
Had my car breakdown in Ca while on vacation from Az. Got it towed in and relayed the concerns. It was related that the parts needed to be ordered but after a week and a half I left VMx3 for advisor with Got it towed in and relayed the concerns. It was related that the parts needed to be ordered but after a week and a half I left VMx3 for advisor with no reply. Finally got ahold of him. Repairs were completed and car appears to run fine, but they had my name wrong(still is), and on the receipt they misread my odometer by about 40,000 miles. After promising to “wash it”, when car was picked up(despite advanced notice) it took them an hour to move another disabled car, the exterior was filthy after sitting outside for almost 3 weeks, and the i side had wrappers and other trash(not mine) on the inside. The kicker was the military/first responder discount on a $2400 repair? A mere $100……thanks for your service. Bottom line, the repair was done, but I wouldnt say it was the best customer service. More
Hubby went early so we could get in and out. It was great service. Thank you It was great service. Thank you More
Jack Kim is a 10/10 service member and human. I'm incredibly thankful for the time and effort he's put in with my car over the last few years. I feel safer knowing that the team at SB Hyundai has I'm incredibly thankful for the time and effort he's put in with my car over the last few years. I feel safer knowing that the team at SB Hyundai has worked on my car and more importantly know that everything was done perfectly thanks to Jack's leadership. More
Overall the service was not bad I would consider it average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I as average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I asked to have my undercarriage cover rebolted in and nothing was done to it. I asked for them to check an issue with my headlights and was told that the entire unit needed to be replaced. When I only ask them to check the connections since the lights are going on and off. I also was never given a quote for the work (I do think that's my fault though since I picked it up after hours). More
Under Calvin's management, this service dept. is the best ever!! I always get well taken care of by the reps. is the best ever!! I always get well taken care of by the reps. More