South Bay Hyundai - Service Center

Just good service Always been very happy with their service even though I did not buy my car there. I would always send people their way for service needs. Always been very happy with their service even though I did not buy my car there. I would always send people their way for service needs. More

Software upgrade and other stuff Very professional service center. Donnie was attentive and communicated very well. I was pleasantly surprised how easy it was to get service . The wai Very professional service center. Donnie was attentive and communicated very well. I was pleasantly surprised how easy it was to get service . The wait was longer than I would’ve liked, but I was able to make phone calls More

Maintenance on car Jack told me what was needed and what would be needed in the future. So far my experience with south bay Hyundai has been very good; if not I would n Jack told me what was needed and what would be needed in the future. So far my experience with south bay Hyundai has been very good; if not I would never come back again. More

clock spring replacement I called and set an appointment to get the clock spring in the steering wheel replaced on my elantra and Jack in the service dpt. was an excellent rep I called and set an appointment to get the clock spring in the steering wheel replaced on my elantra and Jack in the service dpt. was an excellent representative! He laid out all the details/work that might be required for repair. Very concise, and no time wasted. It's the kind of service I was expecting. 5/5 stars. More

Spoiler professionally installed Not sure I have the right name but Mark in the service center was great so was Ms. Nyugen also in the service center. Edgar in the parts dept was very Not sure I have the right name but Mark in the service center was great so was Ms. Nyugen also in the service center. Edgar in the parts dept was very knowledgeable too. More

Fantastic Service Center The Service and Management Team at South Bay Hyundai is fantastic. Jack and Calvin are professional, prompt, and stand behind the service performed. T The Service and Management Team at South Bay Hyundai is fantastic. Jack and Calvin are professional, prompt, and stand behind the service performed. Thank You. More

First Time Visit This was my first visit to South Bay Hyundai, and the first service for my Hyundai Ioniq plug-in. Jack Kim was so nice! He explained necessary servi This was my first visit to South Bay Hyundai, and the first service for my Hyundai Ioniq plug-in. Jack Kim was so nice! He explained necessary services based on my vehicle mileage. Who knew synthetic oil was best for this car! Jack also arranges for Lyft to take me to a nearby shopping center while my car was serviced. What a perk! He also set the range to alert me for the next oil change. WOW. Awesome customer service, friendly and knowledgeable!!!! More

Clear coat of new car Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental for over night. More

Too long and no updates My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, I received no response. This has happened on previous visits also. And while I was at the service center another customer asked me if I came to the service center on a regular basis. When I told her that I had been there several times, she wanted to know how I felt about the service. She had waited over two hours for an oil change and felt that it was too long. Also she felt that her service writer was not talking to her in an honest manner. I got my car back after I kept calling and the service writer told me she, not the tech, had fixed my radio by getting the signal refreshed. Today, the radio is not working again. I cannot keep getting the signal refreshed. I believe that there is still something wrong with the satellite radio module that the tech did not address. More

Fast and fair The staff in the service department never try to push unneeded services. They make recommendations and discuss them with you but never try high press The staff in the service department never try to push unneeded services. They make recommendations and discuss them with you but never try high pressure tactics like I have experienced at other dealers. They get the work done quickly and professionally. More