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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,193 Reviews

2,193 Reviews of South Bay Hyundai - Service Center

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May 27, 2020

The service person was not forthcoming. When she called me to explain what my car needed she didn’t tell me the amount she was telling me was in addition to the estimate she gave me initially. When I came More

by DONNAATHOMAS
Recommend Dealer
No
Employees Worked With
Kathy Nguyen
Jun 22, 2020 -

South Bay Hyundai responded

Donna - I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Eric Pak - General Manager - 310-974-8180

May 25, 2020

Great customer service. Calvin always goes out of his way to make the process easy. He’s very knowledgeable, direct & professional. Makes the experience hassle free. More

by fila680
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

South Bay Hyundai responded

We're so happy to hear that Calvin of South Bay Hyundai, earned your 5-stars! We hope all customers feel this way when leaving!

May 14, 2020

Thank you SBH!!! I cannot say enough positive things about each of my experiences with South Bay Hyundai! Everyone I've ever interacted with at SBH has always been sup More

by Nickcww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 14, 2020 -

South Bay Hyundai responded

This review, made our day, Nick! We're so happy to hear about your feedback on South Bay Hyundai, specifically your service experience with Donnie! We hope you have a safe move, but don't forget about us here!

May 13, 2020

Great Service! I had a pleasure of receiving great customer service from Donnie. There was a problem with the original appointment I set up with South Bay Hyundai ( More

by chpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 13, 2020 -

South Bay Hyundai responded

We appreciate your feedback! We're so happy to hear that Donnie provided great customer service during your recent visit to South Bay Hyundai. We will pass along your kind words!

May 11, 2020

Great customer service as usual. Quality work done in a timely manner. Always happy with the work done at South Bay Hyundai. Will continue to take our car there. More

by bk_baker
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 11, 2020 -

South Bay Hyundai responded

Thank you for giving South Bay Hyundai a 5-star review! Customer service is our top priority, and we're so happy to hear we delivered during your recent service appointment! See you soon!

May 11, 2020

Excellent, efficient service Donnie Ellis was helpful and got my situation resolved quickly. I dropped my car off at 9:30 and had it back by 3:30. More

by andrewdlyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 11, 2020 -

South Bay Hyundai responded

Thank you for this awesome review! We're so happy to hear that your experience working with Donnie was positive. We hope to see you at South Bay Hyundai soon!

May 04, 2020

Awesome service Calvin and Donnie are the best. They know me by name, the work gets done promptly, professionally, and at a reasonable cost. I am very satisfied More

by eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 04, 2020 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai for all your automotive needs! Hope to see you soon!

April 30, 2020

Donnie is always a great help when I take my vehicle for service. He always makes my trip to the service center so easy and fast. More

by ANDREANGELOVE
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 30, 2020 -

South Bay Hyundai responded

Thank you for reviewing South Bay Hyundai! It was so kind for you to share your experience working with Donnie!

April 24, 2020

As always, great and friendly customer service. Totally awesome and will recommend to my friends. Nothing to complain about. Quality of actual service was outstanding. More

by JUN
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

South Bay Hyundai responded

Thank you for recommending South Bay Hyundai! Customer service is our top priority, and we're so happy to hear that you had a positive experience with our service department! Hope to see you soon!

April 24, 2020

Jack is great! Donnie is great! I recommend this service center to anyone. I’ll be back soon for new rear tires and possibly rear brakes. More

by veronica_wolkow
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Apr 29, 2020 -

South Bay Hyundai responded

Veronica, thank you for taking the time to leave South Bay Hyundai a 5-star review! We're so happy to hear that you had a positive experience working with Jack and Donnie in our service department! Looking forward to seeing you soon!

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