South Bay Hyundai - Service Center

The service on the car was great. It was a busy morning so the service center was crowded and a bit chaotic. I wait 2 hours after being quoted an hour. so the service center was crowded and a bit chaotic. I wait 2 hours after being quoted an hour. More

Calvin & his team has always been 💯% always been super nice & helpful. They remember the people that are regulars & what have been the past concerns. Will be recommending Hyundai cars to friends & family nice & helpful. They remember the people that are regulars & what have been the past concerns. Will be recommending Hyundai cars to friends & family More

Service rep was very professional courteous and efficient. Oil change took longer than I thought it should. 2+hrs Will come back next required service efficient. Oil change took longer than I thought it should. 2+hrs Will come back next required service More

Great service The service at South Bay Hyundai is fantastic completed work as instructed and and then some found other problems and repaired under warranty fantasti The service at South Bay Hyundai is fantastic completed work as instructed and and then some found other problems and repaired under warranty fantastic place to do business with thank you very much More

Department of service, I had the worst experience ever with Kathy Nguyen and Donnie Ellis. Treatment very bad , no respect even to answer my question , ambush me like I have no clue about the issue that with Kathy Nguyen and Donnie Ellis. Treatment very bad , no respect even to answer my question , ambush me like I have no clue about the issue that I have with my car. And waiting time ridiculous, they promised to call and let me know what’s going on with my car. Nobody called to let me know when I can pick up my car or even what’s the problem. Unprofessional rude and no respect to customer. This is my experience with service department. More

As always, the service advisors and the mechanics take great care of my vehicle. My service began on time and was completed sooner than expected. Thank you very much! My service advisor is not listed in great care of my vehicle. My service began on time and was completed sooner than expected. Thank you very much! My service advisor is not listed in the drop down below but he also should get 5 stars. Thanks. More

Visit during Pandemic So happy to have my Hyundai Ioniq serviced during the pandemic. Staff was extremely pleasant and the customer service was exceptional. Use of masks So happy to have my Hyundai Ioniq serviced during the pandemic. Staff was extremely pleasant and the customer service was exceptional. Use of masks and social distance protocols were in place, recommended service was explained, and a time frame was given for completion of service. I also purchased an item from the parts department. Again I met a wonderful service provider who assisted me with purchasing a replacement key and contacted me when the part arrived a few days later. I returned to have my keys programmed. More

Absolutely THE BEST customer service hands down. These guys are so amazing, very professional, courteous, always accommodating, I relocated to Oxnard a few years ago but I drive back to Torrance whenever guys are so amazing, very professional, courteous, always accommodating, I relocated to Oxnard a few years ago but I drive back to Torrance whenever I need any type of service done to my car because these guys are trustworthy! 5 STARS! More

Great first impression After Hyundai Nissani closed I had to find a new place. I went to South bay Hyundai and I am very impressed. Service that I received from Jack Kim was After Hyundai Nissani closed I had to find a new place. I went to South bay Hyundai and I am very impressed. Service that I received from Jack Kim was very impressive and I will be taking my car here from now on. Jack handled my case with start to finish with excellent customer service. He answered all of my questions in timely manner. My husband will take his Genesis to Southbay Hyundai from now on as well. More

Everything went great Brought my Santa Fe Sport in for a regular oil change. It was busy so there was a wait but I enjoyed test driving a new Kona Electric. Can't wait to g Brought my Santa Fe Sport in for a regular oil change. It was busy so there was a wait but I enjoyed test driving a new Kona Electric. Can't wait to get one! More