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South Bay Hyundai - Service Center

Torrance, CA

4.5
2,170 Reviews

2,170 Reviews of South Bay Hyundai - Service Center

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August 18, 2024

Jack Kim provided a great service! Explained me all required follow up services. Provided the time when the car will be ready, and it was ready on time. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 16, 2024

When I arrived and the representative checked me in for the recall I was told it would take about 2 to 3 hours. However the time was much shorter, about 1 1/2 hours. I appreciate the recalls that will give More

by La Verne Edmond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2024

Customer service is outstanding. Deal easy and happy with lease! I would buy or lease here again! More

by chris.strickfaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

Our team strives to deliver a truly excellent service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 15, 2024

Got what I needed done quickly: oil and filter change and warranty work on knock sensor. More

by CHRISHALL0
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 16, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 14, 2024

Quick and easy. Staff helpful location is easy to get to and much better since they updated More

by mcmadzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit to our new dealership here at South Bay Hyundai!

August 13, 2024

I was in and out very quickly, always very professional and service advisors are very nice. More

by WHAIDARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Aug 13, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Hollie and our team were able to assist you! Thank you!

August 13, 2024

Service was quick and communication was excellent. They didn't try to oversell me on service I didn't need and were able to help me out with getting a new battery in my key fob. More

by ACREAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 13, 2024

Professional and prompt with a friendly staff and clean and comfortable facilities We are happy to have such good service organization fir our vehicle More

by paulvukmanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a great experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 13, 2024

Jack listened to my needs and assisted me throughout the lengthy ICCU replacement process. His knowledge of the vehicle is phenomenal. More

by RSuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're so happy to hear that our Jack exceeded your expectations. We are always more than happy to assist you if anything else comes up.

August 13, 2024

Kei, our Service Advisor thoroughly answered all questions about the 15,000 miles servicing, as well as other questions we had about the Kona. Car was ready within 2 hours of dropping off on a Satu More

by moee1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Aug 16, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Kei was able to answer your questions. We understand your frustration about the labor costs. Please know we compare ours with other local dealerships to remain competitive.

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