South Bay Hyundai - Service Center

I wish I could say I was satisfied but it was a disappointment. Took my vehicle in for the first complimentary service. According to the description of services, they did an oil change and a "mul disappointment. Took my vehicle in for the first complimentary service. According to the description of services, they did an oil change and a "multi point inspection." Apparently, this does not include tire pressure check because there was no record of that. One tire had its valve cap missing when I brought it in and that was untouched. Also, I was directed to the "waiting area" where I sat the entire time. I noticed that other customers were notified by a service personnel when their vehicles were ready and thought that was the procedure. My phone ringer happened to be off and I did not see the text/ring informing me that my vehicle was ready until after 40 minutes and only found out when I happened to check my messages. I would have expected someone to check if I was in the waiting area. More

Fast and nice service. People are nice and polite. Need to work on the recalls faster. People are nice and polite. Need to work on the recalls faster. More

Everything was great. Nicole is an excellent representative. Service was very good and quick. Thanks. Nicole is an excellent representative. Service was very good and quick. Thanks. More

The newly remodeled dealership is very nice and clean. Everyone seems to be so much happier at their job. Everyone seems to be so much happier at their job. More

Ariana made update calls to me when she said she woulid and explained everything in clear detail when I picked up the car.. She was fantasti! and explained everything in clear detail when I picked up the car.. She was fantasti! More

I don’t usually write reviews but I would feel bad if I didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to K didn’t write something because of how great the staff at this location has been each time I went in for service. Really want to give a shout out to Kei Yukimura, he let me know what to expect and took care of my questions and concerns. Even addressed my concerns before I could ask them since I am sure he understands from the costumers perspective. Also want to shout out other service members I had: Jack K, Jeremy D, Dylan C, and Nicole N More

Great service, good explanation of what was found and best of all, free service with my vehicle purchase. will defiantly come here again.... best of all, free service with my vehicle purchase. will defiantly come here again.... More

Jeremy was a great help in scheduling, offered a discount for Saturday service and had the car washed and ready sooner than promised! for Saturday service and had the car washed and ready sooner than promised! More

While the service was great. They returned my car with paint damage from use of a pressure washer. I reached out to service advisor and he said there was nothing hat could be don They returned my car with paint damage from use of a pressure washer. I reached out to service advisor and he said there was nothing hat could be done. Also tires were not properly matched. The car came in with a brand new set of Michelin tires in the front and they put on on the front and another in the rear. More

The service department was timely and provided me with a car service to get me to my workplace. car service to get me to my workplace. More